fix problems on Marjanemall [iphone]

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—— Run into issues on Marjanemall? Get help pending when official support gets back to you!

marjanemall
Info:
company: Marjane
: https://assistance.marjanemall.ma/hc/fr
Chat with our AI-based marjanemall Support
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Bugs issue

Lots of problems in the app

Fix: 1. Update the app: Regularly check for updates in the App Store to ensure you have the latest version, which may fix existing bugs. 2. Clea... ⇲

Promo codes do not work

Fix: 1. Check the validity: Ensure that the promo code is still valid and has not expired. 2. Enter the code correctly: Double-check that you ar... ⇲
 
Support issue

No support available

Fix: 1. Check the app for support options: Look for a 'Help' or 'Support' section within the app. Sometimes, FAQs or chat options are available.... ⇲

Unprofessional customer service

Fix: 1. Document your interactions: Keep a record of your communications with customer service for reference. 2. Use alternative contact methods... ⇲

Long response times from support

Fix: 1. Be patient: Understand that response times may vary, especially during peak hours. Allow some time before following up. 2. Use alternati... ⇲
 
Customization issue

Language options limited

Fix: 1. Change device language: Go to Settings > General > Language & Region and change your iPhone's language settings. This may prompt the app... ⇲
 
UI issue

Complicated user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Look for tutorials:... ⇲

Inability to delete items from cart

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix cart-related issues. 2. Restart the app: Close... ⇲
 
Search issue

Search function issues

Fix: 1. Use specific keywords: When searching for products, use specific and relevant keywords to improve search results. 2. Check for updates:... ⇲
 
N/A issue

High prices compared to competitors

Fix: 1. Look for promotions: Regularly check the app for any ongoing promotions or discounts that may help lower prices. 2. Compare products: Us... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.8%

Bad experience
5.2%

Neutral
4.9%

~ from our NLP analysis of 972 combined software ratings.

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 Private Data marjanemall collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Browsing History
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers