fix problems on My OEC [iphone]

—— Run into issues on My OEC? Get help pending when official support gets back to you!

My OEC

Info:

company: OKLAHOMA ELECTRIC CO-OPERATIVE, INC.

: https://oecfiber.com/my-oec-app-support/

Chat with our AI-based My OEC Support

🛠️ Common My OEC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Navigation buttons hard to see in dark mode

Fix: Adjust the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and switch to 'Light' mode to see if the navigation bu... ⇲

My OEC slow and data often outdated

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon at the top right, and scroll down to se... ⇲

Login issues with correct credentials

Fix: Double-check your credentials for any typos. Ensure that Caps Lock is not on and that you are entering the correct email and password. If yo... ⇲

Persistent login failures after update

Fix: Check for any app-specific settings that may have changed after the update. Sometimes, updates reset certain preferences. Go into the app se... ⇲

Crashes issue

My OEC crashes after update

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to... ⇲

Notifications issue

Unwanted pop-up notifications

Fix: Adjust the notification settings for My OEC. Go to 'Settings' > 'Notifications', find My OEC in the list, and customize the notification set... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.1%

Bad experience

33.3%

Neutral

9.5%

~ from our NLP analysis of 21 combined software ratings.

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Private Data My OEC collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics