fix problems on FBN [iphone]

—— Run into issues on FBN? Get help pending when official support gets back to you!

FBNMobile Ghana

Info:

company: First Bank of Nigeria Limited

: http://www.firstbanknigeria.com/contact-us/contact-form/

Chat with our AI-based FBN Support

🛠️ Common FBN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

New device detected error

Fix: 1. Ensure that your device is connected to a stable internet connection. 2. Restart the FBNMobile app and try logging in again. 3. If the er... ⇲

Device mismatch during registration

Fix: 1. Double-check that you are entering the correct details during the registration process. Ensure that the phone number and email address ma... ⇲

Security issue

Security question unrelated to user

Fix: 1. If you encounter a security question that you do not recognize, try to recall any variations of the question that you may have set up. 2.... ⇲

Account issue

Maximum device limit reached

Fix: 1. Check if you have any old devices registered with the bank that you no longer use. If so, log in to your online banking account and remov... ⇲

Unable to log in with correct password

Fix: 1. Ensure that you are entering the correct password, paying attention to case sensitivity and any special characters. 2. If you are sure th... ⇲

No OTP received for login

Fix: 1. Check your mobile network connection to ensure it is stable. 2. Verify that your phone number registered with the bank is correct and act... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

60.9%

Good experience

30.4%

Neutral

8.7%

~ from our NLP analysis of 23 combined software ratings.

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Private Data FBN collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info