fix problems on VirtualSIM [iphone]

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—— Run into issues on VirtualSIM? Get help pending when official support gets back to you!

VirtualSIM
Info:
company: Procescom
: http://www.procescom.com
Chat with our AI-based VirtualSIM Support
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Network issue

Connection errors when trying to get a new number

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. Restart your route... ⇲

Incoming calls and SMS not working

Fix: Verify that you have granted the app all necessary permissions, such as access to your contacts and notifications. Go to your iPhone setting... ⇲

Outgoing calls and SMS not functioning

Fix: Check your account balance to ensure you have enough credit to make calls or send SMS. If your balance is low, purchase additional credit th... ⇲

Inability to receive texts or calls

Fix: Ensure that your account is active and has sufficient credit. If your account is inactive or out of credit, you will not be able to receive... ⇲
 
Audio issue

Poor call sound quality

Fix: Test your internet connection speed using a speed test app. If your connection is slow, try to connect to a stronger Wi-Fi network or move c... ⇲
 
Notifications issue

No notifications for incoming calls unless app is open

Fix: Check your notification settings for the VirtualSIM app in your iPhone settings. Ensure that notifications are enabled and set to allow aler... ⇲
 
Crashes issue

VirtualSIM crashes after purchasing a number

Fix: Try uninstalling and reinstalling the app. This can clear any corrupted data that may be causing the crashes after a purchase. OR Check f... ⇲
 
Messages issue

Validation codes not sent via SMS or call

Fix: Ensure that your phone number is entered correctly and that you have a stable internet connection. Sometimes, validation codes can be delaye... ⇲

Unable to use numbers for verification

Fix: Check if the service you are trying to verify with accepts virtual numbers. Some services block virtual numbers for security reasons. If thi... ⇲
 
Support issue

No customer support available

Fix: Check the app for any FAQ or help section that may provide answers to common issues. Sometimes, user forums or community pages can also offe... ⇲
 
Bugs issue

VirtualSIM does not work as advertised

Fix: Review the app's features and compare them with your expectations. Sometimes, features may be limited based on your location or the type of... ⇲
 
Security issue

High likelihood of being a scam

Fix: Research the app online to find user reviews and experiences. Look for credible sources that discuss the app's legitimacy. If many users rep... ⇲
 
Compatibility issue

Limited international number availability

Fix: Check the app for any updates or announcements regarding new number availability. Sometimes, apps expand their services over time. OR Con... ⇲
 
Freezing issue

VirtualSIM freezes or becomes unresponsive

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it functi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
60.4%

Bad experience
31.1%

Neutral
8.5%

~ from our NLP analysis of 283 combined software ratings.

 Switch to these Alternatives:
SIMless - 2nd Phone Number
TeleNow: Call & Text Unlimited
Virtual Number - Fanytel
Numero: Travel eSIM & Numbers
Nextplus: Private Phone Number
PingMe - Second Phone Number
Text App: Call + Texting Now
TXT App Phone Now
Second Phone Number: Text Call
vNu : Virtual Phone Number

 Private Data VirtualSIM collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. US phone number: $1.99 US phone number subscription
  2. 5 credits pack: $5.99 5 credits pack
  3. 10 credits pack: $10.99 10 credits pack
  4. 20 credits pack: $21.99 20 credits pack
  5. 1 Month Virtual Number Subscription: $4.99 1 Month Virtual Number Subscription for 1st number from group 1
  6. 1 credit pack: $1.99 1 credit pack
  7. 1 Month Virtual Number Subscription: $4.99 1 Month Virtual Number Subscription for 2nd number from group 1
  8. 1 Month Virtual Number Subscription: $4.99 1 Month Virtual Number Subscription for 3rd number from group 1
  9. Virtual Sim 1 Month Subscription: $1.99 Virtual Sim 1 Month Subscription
  10. 1 Month Virtual Number Subscription: $21.99 1 Month Virtual Number Subscription for 3rd number from group 4