fix problems on Medication Tracker & Reminders [iphone]

—— Run into issues on Medication Tracker & Reminders? Get help pending when official support gets back to you!

Medication tracker & reminders

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company: Supratude Limited

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🛠️ Common Medication tracker & reminders Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks repeat notifications until medication is marked as taken

Fix: Set up a reminder in your iPhone's built-in Reminders app or Calendar app to alert you at regular intervals until you mark the medication as... ⇲

No option to sort medications by preference

Fix: Manually reorder your medications in the app by dragging and dropping them if the app supports this feature. Check the settings or help sect... ⇲

Compatibility issue

No Apple Watch app available

Fix: Use the iPhone app to set reminders and check your medication schedule, and consider using the iPhone's notifications to keep track of your... ⇲

Settings issue

Cannot change date and time of logged medication

Fix: Check if the app has an edit feature for logged medications. If it does, navigate to the log entry and look for an edit option to change the... ⇲

No option to delete incorrect entries

Fix: Look for an edit or settings option within the app that may allow you to hide or mark entries as incorrect instead of deleting them. This ca... ⇲

Cannot undo mistakenly marked doses

Fix: Keep a manual log of your medication intake in a notes app, where you can easily correct any mistakes by simply editing the entry. OR If... ⇲

Audio issue

Low volume and nondescript alert tone

Fix: Adjust the notification settings on your iPhone by going to Settings > Notifications > [App Name] and increasing the volume or changing the... ⇲

Customization issue

No option to print medication list

Fix: Take a screenshot of your medication list and print the screenshot from your iPhone's Photos app. You can also copy the list into a notes ap... ⇲

No option to sort by color theme

Fix: Use a notes app or spreadsheet to create a color-coded list of your medications, allowing you to sort and categorize them visually according... ⇲

Limited customization for alternate day schedules

Fix: Create a manual reminder in your iPhone's Reminders app for alternate day schedules, setting it to repeat every other day as needed. OR U... ⇲

Bugs issue

Incorrect dose time not saved

Fix: Double-check the time settings on your device to ensure they are correct. If the app has a time zone setting, make sure it is set to your cu... ⇲

Medication tracker & reminders does not go off when set to siren

Fix: Check the app's notification settings to ensure that the siren option is selected correctly. Also, verify that your iPhone's Do Not Disturb... ⇲

UI issue

Log screen does not display entries

Fix: Try refreshing the app or restarting your iPhone to see if the entries appear. Check for any updates to the app that may fix display issues.... ⇲

Taken/not taken status is not visually distinct

Fix: Look for any settings within the app that allow you to customize the display of taken/not taken statuses, such as changing colors or icons.... ⇲

Notifications issue

No visual notifications for reminders

Fix: Enable visual notifications in your iPhone settings by going to Settings > Notifications > [App Name] and ensuring that 'Show on Lock Screen... ⇲

Downloads issue

No ability to download log data for reporting

Fix: Take screenshots of your log data and compile them into a document for reporting purposes, or manually copy the data into a notes app or spr... ⇲