fix problems on Starling Home Hub [iphone]

—— Run into issues on Starling Home Hub? Get help pending when official support gets back to you!

Starling Home Hub

Info:

company: Starling LLC

: https://starlinghome.io/support

: starlinghome.io

Chat with our AI-based Starling Home Hub Support

🛠️ Common Starling Home Hub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Starling Home Hub shows hub as operational when it’s not

Fix: Check the physical connection of the hub to ensure it is powered on and connected to your network. If the hub is unresponsive, try unpluggin... ⇲

Starling Home Hub lacks reliable feedback compared to the webpage

Fix: Use the webpage version of the Starling Home Hub for critical tasks or monitoring, as it may provide more accurate and detailed feedback. Bo... ⇲

Video issue

Slow updating video feed on HomeKit side

Fix: Ensure that your internet connection is stable and has sufficient bandwidth. If possible, connect the hub to your router via Ethernet for a... ⇲

Occasional issues with Google OAuth credentials

Fix: Re-authenticate your Google account in the app. Go to the settings, find the Google account section, and log out, then log back in to refres... ⇲

Features issue

Missing a couple minor features

Fix: Check the app's update log or website for any upcoming features that may be in development. Sometimes features are added in updates, so keep... ⇲

Compatibility issue

Not Apple certified hub

Fix: Research and understand the limitations of using a non-certified hub. Ensure that you are aware of any potential compatibility issues with A... ⇲

Account issue

Starling Home Hub sometimes fails to connect to Google Home account

Fix: Check your internet connection and ensure that the app has the necessary permissions to access your Google account. Go to your device settin... ⇲

Bugs issue

Requires factory resets for proper functionality

Fix: Before performing a factory reset, try a soft reset by unplugging the hub for 10 seconds. This can resolve many issues without losing your s... ⇲

Notifications issue

Inconsistent notifications for hub updates

Fix: Check the notification settings in the app to ensure that notifications are enabled. Go to settings and verify that all relevant notificatio... ⇲

Updates issue

Starling Home Hub does not provide a way to downgrade

Fix: If you encounter issues with the latest version, consider looking for an APK file of the previous version online, but ensure it is from a re... ⇲