—— Run into issues on Molecular Constructor? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any updates in the app store. Developers often add new features in updates, including additional bond types. If an update is avail... ⇲
Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you have sufficient space... ⇲
Fix: Check if the molecules that are not loading are compatible with the app. Sometimes, files created in other software may not be fully compati... ⇲
Fix: Ensure that you are saving your molecules correctly. Double-check the save process and make sure you are not interrupting it. If possible, s... ⇲
Fix: Look for any updates in the app store that may include additional atomic elements. Developers may add more elements in future updates, so ke... ⇲
Fix: Familiarize yourself with the app's user manual or help section. Often, there are specific gestures or tools within the app that allow for e... ⇲
Fix: Use a separate measurement app or tool to measure distances and angles in your molecular structures. You can take screenshots of your molecu... ⇲
Fix: Check if there are any settings within the app that allow you to display charges. Sometimes, this feature may be hidden in the settings or p... ⇲
Fix: Look for a selection tool or mode within the app that allows for multi-selection. This may be found in the app's settings or tool menu. OR... ⇲
Fix: Spend some time exploring the app's interface. Try to familiarize yourself with each button and feature. You can also look for online tutori... ⇲