fix problems on FitRx [iphone]

—— Run into issues on FitRx? Get help pending when official support gets back to you!

FitRx

Info:

company: Tzumi Electronics LLC.

: https://wangdaf.com/

Chat with our AI-based FitRx Support

🛠️ Common FitRx Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

electrode massage circle only makes clicking sounds

Fix: Check if the electrodes are properly connected and that there is no debris obstructing the connection. Clean the electrodes with a damp clot... ⇲

1% of users had this problem

FitRx needs larger font size

Fix: To increase the font size in the FitRx app, go to your iPhone's Settings. Tap on 'Display & Brightness', then select 'Text Size'. Adjust the... ⇲

16% of users had this problem

Bugs issue

FitRx is basic with many areas needing improvement

Fix: While you cannot change the app's design, you can provide feedback through the app's settings or help section. In the meantime, explore all... ⇲

FitRx doesn't stay on for allotted time

Fix: Check your iPhone's auto-lock settings. Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to preve... ⇲

Screen issue

screen swipes to next menu when increasing strength

Fix: This issue may be due to a sensitivity setting on your device. Try adjusting the touch sensitivity by going to Settings > Accessibility > To... ⇲

Freezing issue

FitRx freezes or doesn't register touch

Fix: If the app freezes, try closing it completely and reopening it. To do this, swipe up from the bottom of the screen and pause to see the app... ⇲

UI issue

missing section in app for core and pad placement

Fix: Check the app's help or tutorial section for guidance on core and pad placement. If this section is genuinely missing, consider using altern... ⇲

FitRx doesn't switch massage choices

Fix: If the app is not switching massage choices, try restarting the app. If that doesn't work, check for any updates in the App Store that may f... ⇲

Audio issue

device thinks it's connected to headphones

Fix: Disconnect any Bluetooth devices that may be interfering. Go to Settings > Bluetooth and turn off Bluetooth, then turn it back on. Reconnect... ⇲

Network issue

FitRx often can't find the device

Fix: Ensure that Bluetooth is enabled on your iPhone and that the FitRx device is charged and turned on. If the app still cannot find the device,... ⇲

FitRx fails to connect consistently

Fix: Make sure that your iPhone's Bluetooth is functioning properly. You can test this by connecting another Bluetooth device. If it works, try f... ⇲

Battery issue

device doesn't hold a charge

Fix: Ensure that you are using the original charger and cable that came with the device. If the device still doesn't hold a charge, try charging... ⇲

Compatibility issue

device won't turn on or recognize app

Fix: Ensure the device is charged. If it still won't turn on, try a hard reset by holding down the power button and any other button (like volume... ⇲