fix problems on FOX13 Memphis News [iphone]

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—— Run into issues on FOX13 Memphis News? Get help pending when official support gets back to you!

FOX13 Memphis News
Info:
company: Imagicomm Communications, LLC
: https://www.fox13memphis.com/site/about.html
: www.fox13memphis.com
Chat with our AI-based FOX13 Memphis News Support
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Content issue

incomplete news stories

Fix: Check for updates to the app in the App Store. Developers often release updates that fix bugs and improve content delivery. Go to the App St... ⇲

poor grammar and spelling

Fix: If you notice poor grammar or spelling, consider using the feedback option within the app to report these issues. While this does not provid... ⇲

lack of proofreading

Fix: If you notice errors, consider using the feedback option within the app to report these issues. This can help improve future content quality... ⇲
 
Updates issue

delayed news updates

Fix: Ensure that your app is set to refresh content automatically. Go to the app settings and look for options related to notifications or conten... ⇲

old news stories

Fix: Manually refresh the news feed by pulling down on the screen to ensure you are viewing the latest stories. This can help load new content.... ⇲
 
Glitches issue

glitchy live stream

Fix: Check your internet connection. A weak Wi-Fi or cellular signal can cause streaming issues. Try switching between Wi-Fi and cellular data to... ⇲
 
Audio issue

low sound quality

Fix: Check the volume settings on your iPhone. Make sure the volume is turned up and that the mute switch is not activated. You can also adjust t... ⇲
 
Ads issue

excessive ads before live news

Fix: If the app has a premium version or subscription option, consider upgrading to reduce or eliminate ads. Check the app settings for any subsc... ⇲

pop-up video ads

Fix: If the app allows, look for an option to disable video ads in the settings. Some apps provide a way to limit ads in the user preferences.... ⇲
 
UI issue

repetitive and unorganized layout

Fix: Explore the app settings for any layout customization options. Some apps allow users to choose how news is displayed, which may help with or... ⇲
 
Crashes issue

force closes frequently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. Keeping your iOS... ⇲
 
Notifications issue

too many notifications

Fix: Adjust your notification settings for the app. Go to Settings > Notifications > FOX13 Memphis News and customize which notifications you wan... ⇲
 
Video issue

auto-play videos cannot be stopped

Fix: Check the app settings for any options related to video playback. Some apps allow you to disable auto-play features. OR If there is no op... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
2.7%

Neutral
2.7%

~ from our NLP analysis of 5,921 combined software ratings.

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WKRN – Nashville’s News 2

 Private Data FOX13 Memphis News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics