fix problems on My Au(マイエーユー)-料金・ギガ残量の確認アプリ [iphone]

—— Run into issues on My Au(マイエーユー)-料金・ギガ残量の確認アプリ? Get help pending when official support gets back to you!

My au(マイエーユー)-料金・ギガ残量の確認アプリ

Info:

company: KDDI CORPORATION

: https://my.au.com

Chat with our AI-based My au(マイエーユー)-料金・ギガ残量の確認アプリ Support

🛠️ Common My au(マイエーユー)-料金・ギガ残量の確認アプリ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No English language support

Fix: Change the device language to Japanese. Go to 'Settings' > 'General' > 'Language & Region' > 'iPhone Language' and select Japanese. This may... ⇲

Confusing navigation

Fix: Familiarize yourself with the app by exploring each section. Take notes on where key features are located. You can also look for online tuto... ⇲

Network issue

Slow internet connection

Fix: Check your internet connection by running a speed test using a service like Speedtest.net. If the speed is low, try switching from Wi-Fi to... ⇲

Service interruptions despite good reception

Fix: Check for any known outages in your area by visiting the service provider's website or social media pages. Sometimes, service interruptions... ⇲

Crashes issue

My au(マイエーユー)-料金・ギガ残量の確認アプリ crashes during updates

Fix: Ensure that your iPhone has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storage' and check if you have sufficient space. If... ⇲

Payments issue

Inability to pay through the app

Fix: Check if your payment method is correctly set up in your Apple ID. Go to 'Settings' > [your name] > 'Payment & Shipping' to verify your paym... ⇲

Permissions issue

Location permission required to launch app

Fix: If you are uncomfortable granting location access, you can try changing the app's location settings. Go to 'Settings' > 'Privacy' > 'Locatio... ⇲

Support issue

Error in chat support

Fix: Try restarting the app or your device to see if the chat support feature works after a refresh. Sometimes, temporary glitches can cause issu... ⇲

Compatibility issue

Limited language options for foreign users

Fix: Use a translation app to help navigate the app. You can take screenshots of the app and translate the text using Google Translate's image fe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.7%

Bad experience

11.6%

Neutral

9.7%

~ from our NLP analysis of 371 combined software ratings.

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Private Data My au(マイエーユー)-料金・ギガ残量の確認アプリ collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
- Other Data