fix problems on XR Museum [iphone]

—— Run into issues on XR Museum? Get help pending when official support gets back to you!

XR Museum

Info:

company: museum trickeye

: http://trickeye.com/singapore/

: trickeye.com

Chat with our AI-based XR Museum Support

🛠️ Common XR Museum Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Demands access to microphone to record video

Fix: Go to your iPhone's Settings, scroll down and find XR Museum. Tap on it and ensure that the microphone access is enabled. If it is already e... ⇲

Cannot take photos or video after granting access

Fix: Check if the app has the necessary permissions. Go to Settings > Privacy > Camera and ensure XR Museum is allowed to access the camera. If i... ⇲

Glitches issue

Graphics are jittery

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Video issue

Video does not save

Fix: Check the storage space on your iPhone. Go to Settings > General > iPhone Storage and ensure you have enough space available. If storage is... ⇲

UI issue

No indication if recording is in progress

Fix: Look for visual indicators within the app interface, such as a red dot or timer. If these are missing, try restarting the app to see if the... ⇲

Performance issue

Overall poor performance

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by removing temporary files that may... ⇲