fix problems on JotterPad [iphone]

—— Run into issues on JotterPad? Get help pending when official support gets back to you!

JotterPad - Novel, Screenplay

Info:

company: Two App Studio Pte. Ltd.

: https://help.jotterpad.app/

: jotterpad.app

Chat with our AI-based JotterPad Support

🛠️ Common JotterPad Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

JotterPad crashes while typing

Fix: 1. Update the App: Ensure that you are using the latest version of JotterPad. Go to the App Store, search for JotterPad, and check if an upd... ⇲

lost content after crash

Fix: 1. Enable Auto-Save: Check if JotterPad has an auto-save feature in the settings. If available, enable it to ensure your work is saved autom... ⇲

Syncing issue

syncing issues

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. A weak connection can cause syncin... ⇲

Support issue

customer service response time is slow

Fix: 1. Use In-App Help: Check if JotterPad has a help or FAQ section within the app. This may provide immediate answers to common questions. 2.... ⇲

Bugs issue

some features do not work

Fix: 1. Check for Updates: Ensure that you are using the latest version of the app, as updates often fix bugs and improve functionality. 2. Rest... ⇲

Payments issue

requires payment for screenplay formatting

Fix: 1. Explore Free Alternatives: Look for other apps that offer screenplay formatting for free. Research options like Celtx or WriterDuet that... ⇲

UI issue

clunky format on iPhone

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it improves readability. 2. Chang... ⇲

Updates issue

frequent upgrade prompts

Fix: 1. Disable Automatic Updates: Go to Settings > App Store and toggle off 'App Updates' to prevent automatic updates. You can manually update... ⇲

Customization issue

font size too small on iPad mini

Fix: 1. Adjust Font Size: Go to Settings > Display & Brightness > Text Size and increase the font size. This will affect all apps, including Jott... ⇲