fix problems on MojiPop [iphone]

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—— Run into issues on MojiPop? Get help pending when official support gets back to you!

MojiPop: Art meets AI
Info:
company: Eureka Studios
: https://www.mojipop.com
: www.mojipop.com
Chat with our AI-based MojiPop Support
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Customization issue

Gender identity not considered in avatars

Fix: Use the customization features available in the app to manually adjust the avatar's features to better reflect gender identity. Look for opt... ⇲

Odd looking faces and mustaches

Fix: Experiment with different customization options to adjust the facial features. Sometimes, tweaking the settings can yield better results.... ⇲
 
Updates issue

Moji not appearing after update

Fix: Try restarting the app after the update. Sometimes, updates require a fresh start to load new features properly. Close the app completely an... ⇲

Lifetime version stopped working

Fix: Check if the app requires a reactivation of the lifetime version after an update. Sometimes, updates reset certain features, and you may nee... ⇲

Limited free version

Fix: Explore the app thoroughly to ensure you are utilizing all available features in the free version. Sometimes, features may be hidden or not... ⇲

MojiPop performance worsens with updates

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data. OR Cons... ⇲
 
Graphics issue

Graphics skewed

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the resolution or display settings to see... ⇲
 
Settings issue

Watermark removal not functioning

Fix: Ensure that you have completed any necessary steps to remove the watermark, such as making a purchase or unlocking a feature. Check the app'... ⇲

Unsubscribe option not available

Fix: Go to your iPhone Settings > Your Name > Subscriptions. From there, you should be able to manage your subscriptions, including unsubscribing... ⇲
 
Support issue

No way to reach app support

Fix: Look for a help or FAQ section within the app. Many apps include support resources that can guide you through common issues. OR Search on... ⇲
 
Bugs issue

Inability to use created avatars

Fix: Check if there are any restrictions on the use of avatars based on the app's current version or subscription model. Review the app's terms o... ⇲
 
Payments issue

Unexpected charges after uninstallation

Fix: Check your subscriptions in the iPhone settings as mentioned above. If you see an active subscription, you can cancel it to prevent further... ⇲
 
Crashes issue

MojiPop closes automatically

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can resolve temporary glitches that cause crashes. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Bad experience
4.2%

Neutral
2.1%

~ from our NLP analysis of 815 combined software ratings.

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 Private Data MojiPop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. MojiPop VIP (Monthly): $4.99 No Ads, No Watermark & Access to all Content
  2. MojiPop VIP (Annual): $29.99 No Ads, No Watermark & Access to all Content
  3. Color Emoticon Pack - What's up: $1.99 Time To Get Connected
  4. MojiPop HD picture: $0.99 Get your favorite picture in HD!
  5. Color Emoticon Pack - Birthday: $1.99 Happy Birthday!
  6. MojiPop VIP (Forever): $34.99 No Ads, No Watermark & Access to all Content
  7. Color Emoticon Pack - Ciao: $1.99 Hello! See ya later!
  8. MojiPop Subscription (3months): $9.99 Unlock all emoticon packs for 3 months!
  9. Color Emoticon Pack - Emotions: $0.99 How do you feel today?
  10. Color Emoticon Pack - Let's Dance: $1.99 Get your groove on!