fix problems on Pay Less [iphone]

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—— Run into issues on Pay Less? Get help pending when official support gets back to you!

Pay Less
Info:
company: The Kroger Co.
: https://www.pay-less.com/topic/contact-us
: www.pay-less.com
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Bugs issue

Inexperienced shoppers make poor selections

Fix: 1. Provide In-App Guidance: Create a simple guide or tutorial within the app that explains how to choose items wisely, including tips on rea... ⇲

Items frequently out of stock

Fix: 1. Set Up Notifications: Enable notifications for when items are back in stock. This can usually be done by selecting the item and opting fo... ⇲

Pay Less does not complete orders

Fix: 1. Check Payment Information: Go to your account settings and ensure that your payment information is up to date and correctly entered. 2. R... ⇲

Forgotten or incorrectly packed items

Fix: 1. Review Order Before Checkout: Always double-check your order summary before finalizing the purchase to ensure all items are included. 2.... ⇲

Items show as unavailable but are actually in stock

Fix: 1. Refresh Inventory: Regularly refresh the app or check for updates to ensure you are seeing the most current inventory status. 2. Report t... ⇲

Inability to add paper coupons

Fix: 1. Use a Digital Version: If possible, take a photo of the paper coupon and upload it to the app if it allows for digital coupon storage. 2.... ⇲
 
Search issue

Search function is ineffective

Fix: 1. Use Specific Keywords: When searching, use specific product names or categories to improve search results. 2. Filter Options: Utilize any... ⇲
 
Login issue

Pay Less logs users out unexpectedly

Fix: 1. Check for App Updates: Ensure the app is updated to the latest version, as updates may fix logout issues. 2. Reinstall the App: Uninstall... ⇲
 
UI issue

Cannot access coupons easily

Fix: 1. Organize Coupons: Create a dedicated section in the app for coupons and ensure it is easily accessible from the main menu. 2. Use a Searc... ⇲

Difficult to delete unwanted coupons

Fix: 1. Access Coupon Management: Go to the coupon section in the app and look for an option to manage or edit coupons. This should allow you to... ⇲

Location of items not visible

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Pay Less app... ⇲
 
Glitches issue

Glitches in shopping mode

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. 2. Clear Cache: Clear the app cache as previously... ⇲
 
Freezing issue

Pay Less freezes while creating lists

Fix: 1. Restart the App: Close the app completely and reopen it to see if the freezing issue persists. 2. Clear Cache: Clear the app cache to res... ⇲
 
Compatibility issue

Limited functionality on older devices

Fix: 1. Check Compatibility: Ensure that your device meets the minimum requirements for the app. If not, consider upgrading your device if possib... ⇲
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 what users are saying
Good experience
95.4%

Neutral
2.9%

Bad experience
1.7%

~ from our NLP analysis of 7,793 combined software ratings.

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 Private Data Pay Less collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness