fix problems on Heirloom Eats [iphone]

—— Run into issues on Heirloom Eats? Get help pending when official support gets back to you!

Heirloom Eats

Info:

company: Heirloom

: https://www.heirloom-eats.com/

: www.heirloom-eats.com

Chat with our AI-based Heirloom Eats Support

🛠️ Common Heirloom Eats Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot use gift card online or in the app

Fix: Check if the gift card is activated and has sufficient balance. You can do this by visiting the retailer's website or calling their customer... ⇲

Heirloom Eats is buggy

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Heirloom Eats, and check for updates. If an up... ⇲

Syncing issue

Orders get lost

Fix: Double-check your order confirmation email or notification to ensure that your order was successfully placed. If you do not see a confirmati... ⇲

Missing items or dressings

Fix: When placing an order, double-check your selections before finalizing the purchase. Make sure to specify any dressings or additional items i... ⇲

UI issue

Menu items unavailable on the app

Fix: Refresh the app or log out and log back in to see if the menu updates. Sometimes, the app may not display the latest menu items due to cachi... ⇲

Poor user experience

Fix: Take note of specific areas where the user experience is lacking (e.g., navigation, loading times) and try to adapt your usage. For example,... ⇲

Crashes issue

Heirloom Eats crashes frequently

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > Heirloom Eats > Offload App. This will remove the app... ⇲

Payments issue

Double charging for orders

Fix: Check your payment method and transaction history to confirm if you were indeed charged twice. If so, take screenshots of the charges and yo... ⇲

Slow issue

Long wait times for in-person orders

Fix: To minimize wait times, try to place your order in advance using the app, if possible. This allows the restaurant to prepare your order befo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

59.1%

Bad experience

36.4%

Neutral

4.5%

~ from our NLP analysis of 22 combined software ratings.

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Private Data Heirloom Eats collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics