fix problems on MBank CZ [iphone]

—— Run into issues on MBank CZ? Get help pending when official support gets back to you!

mBank CZ

Info:

company: mBank S.A.

: http://www.mbank.cz/osobni/sluzby/mobilni-aplikace/index.html

: www.mbank.pl

Chat with our AI-based mBank CZ Support

🛠️ Common mBank CZ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks key functionality for calculating sums of income and expenses

Fix: While the app may not have built-in functionality for calculating sums, you can manually track your income and expenses using a spreadsheet... ⇲

No option to define custom categories for expenses and income

Fix: As a workaround, you can create a separate document or spreadsheet where you categorize your expenses and income manually. This allows you t... ⇲

Support issue

Support link in App Store does not work

Fix: If the support link is broken, try searching for the official mBank CZ website directly through a web browser. Look for a 'Contact Us' or 'S... ⇲

Compatibility issue

No English translation provided

Fix: If you are not fluent in Czech, consider using a translation app like Google Translate. You can take screenshots of the app and translate th... ⇲

Difficult to link new phone due to diacritics issue

Fix: When linking your new phone, ensure that you are entering your credentials correctly, paying attention to diacritics. If possible, try using... ⇲

Limited features compared to web banking

Fix: Utilize the web banking platform for tasks that the app does not support. You can access your account through a web browser on your phone or... ⇲

Weak adaptation of web interface

Fix: If the web interface is not user-friendly, try clearing your browser cache or using a different browser to see if that improves the experien... ⇲

UI issue

mBank CZ design makes access difficult, especially abroad

Fix: Familiarize yourself with the app's layout and features before traveling. Take screenshots of important sections or create a quick reference... ⇲

Typing experience is poor with no visibility of text

Fix: Try adjusting your device's display settings. Increase the text size or change the display contrast to improve visibility while typing. OR... ⇲

No landscape mode available

Fix: If you prefer landscape mode, consider using the web version of the banking service on your mobile browser, which may support landscape orie... ⇲

Text input history displays without filter

Fix: If the app does not allow filtering of text input history, consider using a note-taking app to keep track of important entries separately, a... ⇲

Notifications issue

No option to disable commercial notifications

Fix: Check the app settings for notification preferences. If there is no option to disable commercial notifications, consider muting notification... ⇲

Settings issue

No ability to change card limits

Fix: If you cannot change card limits through the app, try accessing your account via the web banking platform, which may offer this feature. O... ⇲

Crashes issue

mBank CZ crashes when accessing savings account

Fix: Try uninstalling and reinstalling the app to see if that resolves the crashing issue. This can clear any corrupted data that may be causing... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.9%

Bad experience

10.3%

Neutral

2.8%

~ from our NLP analysis of 213 combined software ratings.

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Private Data mBank CZ collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics