fix problems on ProCam [iphone]

—— Run into issues on ProCam? Get help pending when official support gets back to you!

ProCam - Manual Video Recorder

Info:

company: Yili Network Technology (Dalian) Co., Ltd.

: http://profilm-feedback.github.io

Chat with our AI-based ProCam Support

🛠️ Common ProCam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No updates in 10 months

Fix: While waiting for updates, ensure you are using the latest version of the app available in the App Store. Regularly check for updates by goi... ⇲

Cannot set custom presets for focal distances, shutter values, ISO, and WB

Fix: As a workaround, manually adjust the settings each time you record. Familiarize yourself with the app's interface to quickly change these se... ⇲

Settings issue

No LOG options available

Fix: If LOG recording is essential for your projects, look for alternative video recording apps that support LOG formats. Some apps are specifica... ⇲

UI issue

Record button is difficult to press

Fix: Try using the volume buttons on your iPhone as an alternative to start and stop recording. This can provide a more tactile response and may... ⇲

Storage issue

No internal library

Fix: To manage your recordings, consider using the Photos app on your iPhone to organize and view your videos. After recording, you can easily ac... ⇲

Backup issue

Risk of losing footage if export fails

Fix: To mitigate the risk of losing footage, always ensure that you have enough storage space on your device before recording. Regularly back up... ⇲

Accessibility issue

Not accessible for visually impaired users

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver, which can help navigate the app. Fam... ⇲

Bugs issue

Record button frequently non-functional

Fix: If the record button is unresponsive, try restarting the app or your iPhone to clear any temporary glitches. Close the app completely by swi... ⇲

Compatibility issue

Does not utilize 3x zoom lens on iPhone Pro models

Fix: If the app does not support the 3x zoom lens, consider using the native Camera app on your iPhone, which fully utilizes all available lenses... ⇲

Payments issue

Requires Pro subscription for 2k and 4k recording

Fix: If you do not want to pay for the Pro subscription, consider recording in lower resolutions that do not require a subscription. You can stil... ⇲

Freezing issue