fix problems on WIVB News 4 [iphone]

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—— Run into issues on WIVB News 4? Get help pending when official support gets back to you!

WIVB News 4 - Buffalo
Info:
company: LIN Television Corporation
: http://wivb.com
: wivb.com
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Bugs issue

Auto play feature does not work

Fix: 1. Open the WIVB News 4 app and navigate to the settings menu. 2. Look for video playback settings and ensure that the auto-play feature is... ⇲
 
Loading issue

Long loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find WIVB News 4, and select 'Offload App'. This will remove the a... ⇲
 
Ads issue

Excessive ads interrupting news

Fix: 1. Check if the app has a premium version or subscription option that removes ads. If available, consider upgrading for an ad-free experienc... ⇲

Repetitive commercials

Fix: 1. If the app has a premium version, consider subscribing to avoid repetitive commercials. 2. Try to watch content during different times of... ⇲

Pop-ups disrupt viewing experience

Fix: 1. Check if there is an option in the app settings to disable pop-ups or reduce their frequency. 2. If pop-ups are related to ads, consider... ⇲
 
Sharing issue

Inability to share links from app

Fix: 1. Check if the app has a built-in share feature. Look for a share icon (usually an arrow) on articles or videos. 2. If it does not, take a... ⇲
 
Updates issue

Lack of real-time updates

Fix: 1. Ensure that notifications are enabled for breaking news. Go to Settings > Notifications > WIVB News 4 and enable all relevant options. 2.... ⇲

No breaking news content available

Fix: 1. Ensure that notifications for breaking news are enabled in the app settings. 2. Regularly refresh the news feed by pulling down on the sc... ⇲

WIVB News 4 requires updates to open

Fix: 1. Regularly check for updates in the App Store and install them to avoid issues with app access. 2. If you cannot update, try deleting the... ⇲
 
Compatibility issue

Poor graphics and compatibility issues

Fix: 1. Check for app updates in the App Store. Keeping the app updated can resolve compatibility issues. 2. Ensure your iPhone's iOS is up to da... ⇲
 
Customization issue

Limited customization of notifications

Fix: 1. Go to the app settings and look for notification preferences. Adjust the settings to receive only the types of notifications you want. 2.... ⇲
 
Content issue

Inconsistent news coverage

Fix: 1. Check the app settings to ensure you have selected your preferred news categories. 2. Provide feedback through the app to express your in... ⇲

No live streaming option

Fix: 1. Check the app settings to see if there is an option to enable live streaming. 2. If live streaming is not available, consider using the W... ⇲
 
Notifications issue

Overwhelming notifications despite settings

Fix: 1. Go to Settings > Notifications > WIVB News 4 and adjust the notification settings to limit the types of alerts you receive. 2. Turn off n... ⇲
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 what users are saying
Good experience
89.9%

Neutral
5.3%

Bad experience
4.8%

~ from our NLP analysis of 11,528 combined software ratings.

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 Private Data WIVB News 4 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics