fix problems on Boat Trader [iphone]

​

—— Run into issues on Boat Trader? Get help pending when official support gets back to you!

Boat Trader - Boats for Sale
Info:
company: Boats Group
: https://www.boattrader.com/about/feedback/
: www.boattrader.com
Chat with our AI-based Boat Trader Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Images not mobile friendly when expanded

Fix: Try rotating your device to landscape mode when viewing images. This may provide a better viewing experience and allow for easier navigation... ⇲

Difficulty returning to previous scroll position

Fix: Use the 'back' button instead of scrolling back manually. This may help you return to the previous screen without losing your place. OR C... ⇲

Poor full-screen picture viewing

Fix: Try tapping on the image to see if it expands to full screen. If it does not, consider using a different device for better viewing options.... ⇲

Difficulty viewing pictures full screen

Fix: Try tapping on the image to see if it opens in a larger view. If it does not, consider using a different device for better image viewing.... ⇲

Matrix of available photos does not fill screen

Fix: Try rotating your device to landscape mode to see if it improves the viewing experience. OR If the app allows, check for any settings tha... ⇲

Images not scaling properly on iPad

Fix: Try adjusting the display settings on your iPad to see if it improves image scaling. OR If the app allows, check for any settings that ma... ⇲
 
Search issue

Search for multiple boat makes yields zero results

Fix: Instead of searching for multiple makes at once, try searching for one make at a time and then compile a list of results manually. This can... ⇲

Only allows search for one make/model at a time

Fix: Use the search function to find one make/model, then take note of the results before changing the search criteria to another make/model. O... ⇲

Boat Trader gets stuck when searching for make/models

Fix: Try restarting the app if it gets stuck. If the problem persists, consider clearing the app's cache as mentioned earlier. OR Limit your s... ⇲

Sort feature is broken

Fix: Try sorting your results manually by noting down the details and organizing them in a note-taking app or spreadsheet. OR If the sort feat... ⇲
 
Bugs issue

Some boats can't be saved to favorites

Fix: Ensure that you are logged into your account properly. Sometimes, being logged out can prevent saving items. Log out and log back in to refr... ⇲

Erases filters after viewing a listing

Fix: After applying filters, take a screenshot of your filter settings so you can quickly reapply them if they are erased after viewing a listing... ⇲

Favorites remain after boats are sold

Fix: Regularly review your favorites and manually remove sold boats to keep your list updated. OR Consider taking screenshots of your favorite... ⇲
 
Crashes issue

Boat Trader crashes and restarts without saving search data

Fix: Regularly save your search criteria by taking screenshots or writing them down, so you can quickly re-enter them if the app crashes. OR T... ⇲
 
Ads issue

Too many ads from Pop yachts

Fix: Try using the app during off-peak hours when there may be fewer ads displayed, or consider using a different device if the ad experience is... ⇲

Ads make the app almost unusable

Fix: Consider using the app during off-peak hours when there may be fewer ads displayed, or try using a different device if the ad experience is... ⇲

Poor quality ads in inconvenient spots

Fix: Try to ignore the ads and focus on the content you are interested in. If the ads are too distracting, consider using the website instead.... ⇲
 
Login issue

Signs users out too quickly

Fix: Check your app settings to see if there is an option to stay logged in or remember your login credentials. If not, consider using a password... ⇲

Does not remember login credentials

Fix: Use a password manager app to store your login credentials securely, making it easier to log in each time you use the app. OR Check if th... ⇲
 
Freezing issue

Constant freezing and delays

Fix: Close other apps running in the background to free up memory and improve performance. You can do this by double-tapping the home button and... ⇲
 
Syncing issue

Saved boats and searches disappear

Fix: Regularly back up your app data if the app allows it, or take screenshots of your saved boats and searches for reference. OR If you notic... ⇲
 
Loading issue

Inconsistent picture loading

Fix: Ensure you have a stable internet connection, as poor connectivity can affect image loading. Try switching between Wi-Fi and mobile data to... ⇲
 
Customization issue

Lack of specific filters for boat types

Fix: Use the search bar to manually enter specific boat types you are interested in, even if they are not listed in the filters. OR Keep a lis... ⇲
 
Compatibility issue

No reason to use the app over the website

Fix: Explore the app's features to see if there are any unique functionalities that the website does not offer, such as notifications for new lis... ⇲

Boat Trader not optimized for phone viewing

Fix: Try using the app on a tablet or larger device if available, as it may provide a better experience. OR If the app allows, check for any s... ⇲
 
Notifications issue

Does not notify when no results are found

Fix: Regularly check your search criteria and adjust them to ensure you are not missing potential listings. OR Consider setting up alerts or n... ⇲
 
Updates issue

Boat Trader needs update for better image viewing

Fix: Check the App Store for any available updates for the Boat Trader app and install them to improve functionality. OR If no updates are ava... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.1%

Neutral
2.2%

Bad experience
0.7%

~ from our NLP analysis of 136,771 combined software ratings.

 Switch to these Alternatives:
CycleTrader: Shop Motorcycles
Autotrader – Shop All the Cars
Bass Pro Shops
Cabela's
OpticsPlanet.com
Bring a Trailer Auctions
gun.deals
Golf Galaxy
Harbor Freight Tools
SidelineSwap

 Private Data Boat Trader collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics