fix problems on 彩云天气Pro [iphone]

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—— Run into issues on 彩云天气Pro? Get help pending when official support gets back to you!

彩云天气Pro
Info:
company: Beijing ColorfulClouds Technology Co., Ltd.
: https://www.caiyunapp.com/index.html?lang=en#contact
: www.caiyunapp.com
Chat with our AI-based 彩云天气Pro Support
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Customization issue

No widget for iPad Pro 2

Fix: If the app does not provide a widget, consider using the built-in weather widget available on iOS. You can access it by swiping right on the... ⇲
 
Settings issue

Temperature only in Celsius

Fix: To change the temperature unit, check the app settings. Look for a 'Settings' or 'Preferences' option within the app, and see if there is an... ⇲

Map defaults to large area

Fix: To view a more localized map, try zooming in on the area you are interested in using pinch gestures on the map. This may allow you to focus... ⇲
 
UI issue

Interface partially in Chinese

Fix: Check the app settings for a language option. If available, switch the language to English or your preferred language. OR If the app does... ⇲

Lack of landscape mode on iPad

Fix: Similar to the portrait mode issue, if the app does not support landscape mode, you may need to use it in portrait mode or look for alternat... ⇲

Untranslated Chinese content

Fix: Use a translation app or service to translate the Chinese content while using the app. This can help you understand the information presente... ⇲

Cluttered and unattractive UI

Fix: Explore the app settings to see if there are options to customize the interface or simplify the view. Some apps allow you to hide certain el... ⇲
 
Payments issue

SVIP subscription introduced after pro purchase

Fix: Review the app's subscription details in the settings or app store to understand what features are included in the SVIP subscription. If you... ⇲

Repeated charges for features

Fix: Check your subscription settings in the App Store. Go to Settings > [your name] > Subscriptions to manage your subscriptions and ensure you... ⇲
 
Updates issue

彩云天气Pro requires update but no update available

Fix: Check the App Store for any available updates. If no updates are available, try deleting the app and reinstalling it to see if that resolves... ⇲
 
Ads issue

Ads still present for VIP members

Fix: If you are a VIP member and still see ads, try logging out and logging back into your account. This may refresh your subscription status and... ⇲

Poor user experience with ads for paid users

Fix: If you are experiencing poor user experience due to ads, ensure that you are logged into your paid account. Sometimes logging out and back i... ⇲
 
Bugs issue

Inaccurate rainfall representation

Fix: Cross-reference the rainfall data with other reliable weather sources or apps to verify accuracy. If the app consistently provides inaccurat... ⇲
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 what users are saying
Bad experience
54.5%

Good experience
41.0%

Neutral
4.5%

~ from our NLP analysis of 222 combined software ratings.

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莉景天气
极简天气-清新纯净的天气应用
MyWeather - 15-Day Forecast

 Private Data 彩云天气Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SVIP auto-renew annually: $0.99 SVIP with automatic renewal
  2. SVIP auto-renew annually: $1.49 SVIP with automatic renewal
  3. SVIP auto-renew annually: $13.99 SVIP with automatic renewal
  4. SVIP auto-renew yearly: $12.99 SVIP with automatic renewal
  5. 100 Days SVIP: $2.99 100 Days ColorfulClouds SVIP Benefits
  6. 1-Year SVIP: $12.99 1-Year ColorfulClouds Weather SVIP Benefits
  7. Annual Special SVIP: $12.99 1-Year ColorfulClouds SVIP Benefits
  8. Quarterly SVIP: $2.99 1-Quarter ColorfulClouds SVIP Benefits
  9. SVIP auto-renew annually: $12.99 SVIP with automatic renewal
  10. 3-Year SVIP: $24.99 3-Year ColorfulClouds SVIP Benefits