fix problems on My Credit Union [iphone]

—— Run into issues on My Credit Union? Get help pending when official support gets back to you!

My Credit Union

Info:

company: MY Credit Union (MN)

: https://www.mymncu.org/contact/index.shtml

: www.mymncu.org

Chat with our AI-based My Credit Union Support

🛠️ Common My Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of the My Credit Union app. Go to the App Store, search for the app, and check if... ⇲

Unable to verify identity

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. Switch between Wi-Fi and cellular data t... ⇲

Payments issue

Access to credit card website is barely functional

Fix: 1. Use a Different Browser: If you are accessing the credit card website through a browser, try using a different one (e.g., Safari, Chrome)... ⇲

Unintuitive credit card payment process

Fix: 1. Review Payment Instructions: Check if there are any guides or FAQs within the app that explain the payment process step-by-step. 2. Use... ⇲

Cannot deposit checks over $500 without calling

Fix: 1. Check Deposit Limits: Review the app or your account settings to see if there are any options to increase your mobile deposit limit. 2.... ⇲

Stalls at login

Fix: 1. Check Server Status: Sometimes, the app may stall due to server issues. Check the credit union's website or social media for any announce... ⇲

Requires password login multiple times

Fix: 1. Enable 'Remember Me' Feature: If available, make sure to check the 'Remember Me' option on the login screen to avoid repeated logins. 2.... ⇲

Constantly logs out

Fix: 1. Check App Settings: Look for any settings related to session timeouts or security that may be causing frequent logouts. Adjust these sett... ⇲

UI issue

UI hides important features

Fix: 1. Explore All Menus: Take time to explore all menus and submenus within the app. Sometimes features are nested under different categories.... ⇲

Updates issue

Performance issues after updates

Fix: 1. Clear App Cache: Go to your iPhone settings, find the My Credit Union app, and clear the cache if the option is available. This can help... ⇲

Frequent maintenance downtime

Fix: 1. Check Maintenance Schedule: Look for any posted maintenance schedules on the credit union's website or app to plan your usage around thes... ⇲

Freezing issue