fix problems on Kiteworks [iphone]

—— Run into issues on Kiteworks? Get help pending when official support gets back to you!

Kiteworks

Info:

company: Kiteworks USA, LLC

: https://www.kiteworks.com/support

: www.kiteworks.com

Chat with our AI-based Kiteworks Support

🛠️ Common Kiteworks Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kiteworks freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Kiteworks, and select 'Offload App'. This will remove the app but keep i... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Before going offline, open the content you want to access and look for a download option. This will all... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for updates for Kiteworks. Developers often release updates to fix bugs that cause crashes.... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Kiteworks website for FAQs, user guides, or community forums where you can find answers to common iss... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Kiteworks and ensure that notifications are enabled. Adjust the alert style... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the Kiteworks website to confirm that your device meets the minimum requirements for the app. If not, co... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your view: Explore the app settings to see if there are options to hide or rearrange certain elements of the interface to make... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Kiteworks to reduce battery usage. 2. Lo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.5%

Bad experience

16.1%

Neutral

7.4%

~ from our NLP analysis of 149 combined software ratings.

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Private Data Kiteworks collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics