—— Run into issues on Navigate EReader 2.0? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Hold down the power button until you see the 'slide to power off' option. Slide to turn off, then hold the power but... ⇲
Fix: 1. Check for updates: Ensure you are using the latest version of the app, as highlighting and annotation features may be added in updates. G... ⇲
Fix: 1. Disable auto-scroll: Check if the app has an auto-scroll feature enabled. If so, disable it in the settings to prevent random page flippi... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's interface. Look for a help or tutorial section within the app t... ⇲
Fix: 1. Check text color settings: Go to the app settings and look for text color or background color options. Ensure that the text color is not... ⇲
Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'For... ⇲
Fix: 1. Adjust reading settings: Check the app settings for any options related to reading speed or text display. Sometimes, changing the font si... ⇲
Fix: 1. Check for updates: Ensure you are using the latest version of the app, as playback speed adjustments may be added in updates. Go to the A... ⇲
Fix: 1. Explore settings: Check the app settings for any note-taking features that may be hidden or disabled by default. Look for options to enab... ⇲
Fix: 1. Use bookmarks: If you cannot select pages directly, use bookmarks to mark important pages for easy access later. 2. Explore settings: Che... ⇲
Fix: 1. Explore settings: Go through the app settings to see if there are any user-friendly features that can be enabled or customized to improve... ⇲
Fix: 1. Check for annotation options: Go to the app settings or the specific document where you made annotations and look for options to delete o... ⇲
Fix: 1. Use external note-taking apps: If handwritten notes are essential, consider using a separate app like Notability or GoodNotes that suppor... ⇲
Fix: 1. Adjust auto-lock settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to prevent it from... ⇲
Fix: 1. Ensure all devices are updated: Make sure that Navigate eReader 2.0 is updated to the latest version on all devices to ensure compatibili... ⇲
Fix: 1. Check for app updates: After an iOS update, check the App Store for any updates to Navigate eReader 2.0 that may address compatibility is... ⇲
Fix: 1. Download eBooks for offline use: If the app allows, download your eBooks for offline reading. Look for a download option within the app f... ⇲
Fix: 1. Check your library: Ensure that you are looking in the correct section of the app for your purchased eBooks. Look for a 'Library' or 'Pur... ⇲
Fix: 1. Review app settings: Go through the app settings to ensure all features are enabled and configured correctly according to your needs. 2.... ⇲