fix problems on ShotDeck [iphone]

—— Run into issues on ShotDeck? Get help pending when official support gets back to you!

ShotDeck

Info:

company: Filmmakers Research Lab, LLC

: https://shotdeck.com/welcome/contact

: shotdeck.com

Chat with our AI-based ShotDeck Support

🛠️ Common ShotDeck Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ShotDeck crashes when swiping through full-sized photos

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the ShotDec... ⇲

Periodic crashing when browsing similar shots

Fix: 1. Ensure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. If an update is availab... ⇲

Bugs issue

Quick add feature not functioning

Fix: 1. Check if you have the latest version of ShotDeck installed by going to the App Store and looking for updates. 2. If an update is availabl... ⇲

Crashes issue

ShotDeck stability issues

Fix: 1. Regularly update the app to the latest version to ensure you have the most stable release. 2. Go to Settings > General > iPhone Storage,... ⇲

Search issue

Search engine does not work

Fix: 1. Ensure that you have a stable internet connection, as the search function may require online access. 2. Try closing the app and reopening... ⇲

Compatibility issue

No split screen or floating window support on iPad

Fix: 1. Use the app in full-screen mode on your iPad. While it may not support split screen, you can switch between apps quickly using the app sw... ⇲

Payments issue

High subscription cost compared to alternatives

Fix: 1. Look for any promotional offers or discounts that may be available for new users or during specific times of the year. Check the app or t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

63.0%

Bad experience

18.5%

Neutral

18.5%

~ from our NLP analysis of 27 combined software ratings.

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Private Data ShotDeck collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics