fix problems on Fever [iphone]

—— Run into issues on Fever? Get help pending when official support gets back to you!

Fever: local events & tickets

Info:

company: Fever Labs, Inc.

: https://facebook.com/Feverup/

: feverup.com

Chat with our AI-based Fever Support

🛠️ Common Fever Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires app download for ticket access

Fix: Unfortunately, the Fever app is required for ticket access. However, you can check if Fever offers a web-based option for ticket purchases.... ⇲

16% of users had this problem

Inaccessible for non-smartphone users

Fix: If you are a non-smartphone user, consider asking a friend or family member with a smartphone to assist you in purchasing tickets through th... ⇲

16% of users had this problem

UI issue

Confusing ticket purchasing process

Fix: Take your time during the purchasing process and read each step carefully. If you encounter confusion, look for any help or tutorial section... ⇲

Inability to review events in-app

Fix: If you want to provide feedback, consider writing your review on social media or event platforms where Fever is mentioned, as this can still... ⇲

Slow issue

Fever performance issues during high traffic

Fix: Try accessing the app during off-peak hours when traffic is lower, which may improve performance. OR Clear the app's cache or reinstall t... ⇲

Account issue

Lack of email confirmation for purchases

Fix: Check your spam or junk email folder to ensure that the confirmation email did not end up there. If you find it, mark it as 'not spam' to en... ⇲

Problems with ticket verification process

Fix: Ensure that you have a stable internet connection when trying to verify your ticket. A poor connection can lead to verification issues. OR... ⇲

Support issue

Poor customer service response times

Fix: To expedite your inquiry, ensure that you provide all necessary details in your initial message, including your order number, event details,... ⇲

No phone support available

Fix: Utilize the app's chat feature or email support for assistance, as these may be the primary methods of communication available. OR Check... ⇲

Delayed responses from customer service

Fix: Be patient and allow a reasonable amount of time for a response. In the meantime, check the FAQ section for answers to common questions. O... ⇲

Payments issue

No refunds offered for cancellations

Fix: Review Fever's cancellation policy on their website to understand the terms. If you are unable to get a refund, consider selling your ticket... ⇲

Difficulties in obtaining refunds or vouchers

Fix: Document all communications with Fever regarding your refund request. This can help you keep track of your requests and follow up more effec... ⇲

No option for partial refunds

Fix: Review Fever's refund policy to understand the terms. If partial refunds are not offered, consider selling your ticket if allowed. OR If... ⇲

Issues with voucher application during checkout

Fix: Double-check the terms and conditions of the voucher to ensure it is valid for the event you are trying to purchase. Make sure you are enter... ⇲

Bugs issue

Inaccurate event details

Fix: Before purchasing tickets, cross-check event details on other platforms or the event's official website to ensure accuracy. This can help yo... ⇲

Inconsistent event information

Fix: Before purchasing, verify event details on multiple platforms to ensure accuracy. This can help you avoid confusion. OR If you notice inc... ⇲

Customization issue

Limited event options

Fix: If you find the event options limited, consider checking Fever's website regularly for new events or sign up for notifications if available... ⇲

Fever frequently logs users out

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to login issues. Check the App Store for any availa... ⇲

Ads issue

Misleading marketing tactics

Fix: Always read the fine print and reviews before purchasing tickets to ensure you understand what is being offered. This can help you avoid mis... ⇲

Messages issue

Unclear communication regarding event changes

Fix: Stay updated by regularly checking your email and Fever's app notifications for any announcements regarding event changes. OR If you noti... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

3.8%

Neutral

1.3%

~ from our NLP analysis of 42,776 combined software ratings.

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Private Data Fever collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics