fix problems on OneUnited Bank [iphone]

​

—— Run into issues on OneUnited Bank ? Get help pending when official support gets back to you!

OneUnited Bank Mobile Banking
Info:
company: OneUnited Bank
: https://www.oneunited.com/
: www.oneunited.com
Chat with our AI-based OneUnited Bank Support
   Hello! How can I assist you?  

characters left:
 
Features issue

Inability to initiate outside transfers via app

Fix: 1. Use the website: Log into your OneUnited Bank account via a web browser on your phone or computer. Look for the transfer options there, a... ⇲

Difficulties with check deposits

Fix: 1. Ensure proper lighting: When taking a photo of the check, ensure there is good lighting and that the check is flat and well-aligned in th... ⇲

Limited ATM access

Fix: 1. Use the app to locate ATMs: Use the OneUnited Bank app to find nearby ATMs that are part of their network to avoid fees. 2. Consider cash... ⇲

Inability to view check images

Fix: 1. Check app settings: Look for any settings in the app that may allow you to enable check image viewing. 2. Use the website: Log into your... ⇲

No scheduled transfers available

Fix: 1. Use the website: Log into your OneUnited Bank account via a web browser, as the website may offer the option to set up scheduled transfer... ⇲
 
Support issue

No 24/7 customer service

Fix: 1. Check FAQs: Visit the OneUnited Bank website and look for a Frequently Asked Questions (FAQ) section. This may provide answers to common... ⇲

Poor customer service response

Fix: 1. Document your inquiries: Keep a record of your questions and any responses you receive to track the progress of your issues. 2. Use multi... ⇲
 
Notifications issue

Notifications cannot be cleared

Fix: 1. Restart the app: Close the app completely and reopen it to see if the notifications clear. 2. Check notification settings: Go to Settings... ⇲

No debit card purchase notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > OneUnited Bank and ensure that notifications are enabled for purchases. 2.... ⇲

No instant debit card alerts

Fix: 1. Enable notifications: Go to Settings > Notifications > OneUnited Bank and ensure that all relevant notifications are enabled. 2. Check ap... ⇲
 
Crashes issue

OneUnited Bank closes unexpectedly

Fix: 1. Update the app: Go to the App Store and check for updates for the OneUnited Bank app. Install any available updates. 2. Free up storage:... ⇲
 
Settings issue

Low daily spending limit

Fix: 1. Review account settings: Log into your account and check if there are options to request a limit increase or adjust your spending limits.... ⇲
 
Bugs issue

Inconsistent transaction visibility

Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh the data and see if the transactions appear. 2. Log out and log b... ⇲
 
Payments issue

High overdraft fees

Fix: 1. Set up alerts: Use the app to set up balance alerts to notify you when your account balance is low, helping you avoid overdrafts. 2. Moni... ⇲
 
Security issue

Inability to lock debit card

Fix: 1. Check app settings: Look for any security settings in the app that may allow you to lock your debit card temporarily. 2. Use the website:... ⇲
 
Performance issue

Unreliable app performance

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often include performance improvements. 2. Restart yo... ⇲
 
Login issue

Inability to reset password

Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email or... ⇲
 
Account issue

Inability to access account features consistently

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may resolve access issues. 2. Clear app cache: Delete and... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.6%

Bad experience
5.3%

Neutral
3.1%

~ from our NLP analysis of 9,008 combined software ratings.

 Switch to these Alternatives:
Greenwood - Mobile Banking
Restart - Mobile Banking App
ONE VIP
Found: Business Banking
Porte: Mobile Banking
Novo - Small Business Checking
Ava: Build Credit History Fast
Revolve Finance
Bluevine
Lili - Small Business Finances

 Private Data OneUnited Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data