fix problems on Annie Ba [iphone]

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—— Run into issues on Annie Ba? Get help pending when official support gets back to you!

Annie Baby Monitor: Nanny Cam
Info:
company: Annie Baby Apps s.r.o.
: http://anniebabymonitor.com
: anniebabymonitor.com
Chat with our AI-based Annie Ba Support
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Camera issue

image quality poor in low light

Fix: 1. Ensure that the camera lens is clean and free from obstructions. Use a soft cloth to gently wipe the lens. 2. Adjust the placement of the... ⇲

camera flash disturbs baby

Fix: 1. Disable the camera flash in the app settings if there is an option available. 2. Position the camera in a way that the flash does not dir... ⇲
 
Crashes issue

Annie Ba crashes during use

Fix: 1. Update the app to the latest version available in the App Store. 2. Clear the app's cache by going to Settings > General > iPhone Storage... ⇲
 
UI issue

image magnification causes issues

Fix: 1. Avoid using the magnification feature if it causes distortion. Instead, try to position the camera closer to the area you want to monitor... ⇲
 
Payments issue

double billing issues

Fix: 1. Check your subscription status in the app by going to Settings > Account. Ensure that you are not subscribed to multiple plans. 2. Review... ⇲
 
Bugs issue

Annie Ba requires frequent restarts

Fix: 1. Ensure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. Close all background ap... ⇲

free trial shuts off unexpectedly

Fix: 1. Check the app's subscription settings to ensure that you are still within the trial period. 2. Restart the app to see if it resolves the... ⇲

monitor unit cannot turn off

Fix: 1. Check for a physical power button on the monitor unit and press it to turn it off. 2. If there is no button, unplug the monitor unit from... ⇲
 
Audio issue

sound sensitivity inconsistent

Fix: 1. Adjust the sound sensitivity settings in the app. Look for options related to sound detection and set them to a higher sensitivity level.... ⇲
 
Battery issue

Annie Ba drains battery quickly

Fix: 1. Reduce the screen brightness of your iPhone while using the app. Go to Settings > Display & Brightness and lower the brightness level. 2.... ⇲
 
Network issue

requires constant internet connection

Fix: 1. Ensure that your Wi-Fi network is stable and has a strong signal. Consider using a Wi-Fi extender if the signal is weak in the area where... ⇲
 
Messages issue

downloading child data message appears frequently

Fix: 1. Check the app settings for any options related to data syncing and adjust them to reduce the frequency of downloads. 2. Ensure that your... ⇲
 
Screen issue

Annie Ba lowers brightness to zero

Fix: 1. Check your iPhone's display settings to ensure that auto-brightness is turned off. Go to Settings > Accessibility > Display & Text Size a... ⇲
 
Video issue

image tends to float or black out

Fix: 1. Ensure that the camera is securely mounted and not moving. Adjust the angle or position if necessary. 2. Check the app settings for any o... ⇲
 
Ads issue

Annie Ba asks for ratings too often

Fix: 1. Check the app settings for any options related to feedback or ratings requests and disable them if possible. 2. If there is no option to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.6%

Bad experience
11.0%

Neutral
3.4%

~ from our NLP analysis of 2,063 combined software ratings.

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 Private Data Annie Ba collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 7 DAYS of Premium Account: $6.99 Baby Monitoring via WiFi, E, 3G, 4G, LTE & 5G
  2. Annie Premium - Yearly: $64.99 Nanny Video Camera with Unlimited Reach
  3. Premium Triple-OS Lifetime Acc: $149.99 Enjoy Annie On All Your Devices & Platforms
  4. 1 MONTH of Premium Account: $12.99 Baby monitoring WiFi, E, 3G, 4G, LTE, 5G
  5. 7 DAYS of Premium Account: $2.49 Baby Monitoring via WiFi, E, 3G, 4G, LTE & 5G
  6. 1 MONTH of Premium Account: $4.49 Baby monitoring WiFi, E, 3G, 4G, LTE, 5G
  7. Ultimate Baby Care: $1.99 Full access to all baby care features
  8. 1 YEAR of Premium Account: $29.99 Baby monitoring WiFi, E, 3G, 4G, LTE, 5G
  9. 1 YEAR of Premium Account: $39.99 Baby monitoring WiFi, E, 3G, 4G, LTE, 5G
  10. Year MULTI PLATFORM Monitoring: $79.99 Use On Any System & WiFi, E, 3G, 4G, LTE & 5G