fix problems on Limelight [iphone]

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—— Run into issues on Limelight? Get help pending when official support gets back to you!

Limelight - Get Famous
Info:
company: Stompers, LLC
: https://www.15minsapp.com/
: www.15minsapp.com
Chat with our AI-based Limelight Support
   Hello! How can I assist you?  

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Notifications issue

No sound notifications for alerts

Fix: Check your device settings to ensure that notifications for Limelight are enabled. Go to Settings > Notifications > Limelight and toggle on... ⇲

No option to follow users for notifications

Fix: Stay active in the app and engage with users during their live sessions or posts to keep track of their activity manually. OR Create a li... ⇲
 
Contacts issue

Inability to invite more contacts

Fix: Use social media platforms to share your Limelight profile link, encouraging friends to join you on the app. OR Create engaging content t... ⇲
 
Freezing issue

Limelight freezes while trying to access features

Fix: Try closing the app completely and restarting it. This can help clear temporary glitches that may cause freezing. OR Ensure your app is u... ⇲
 
Registration issue

Invalid number error during sign-up

Fix: Double-check the phone number you are entering for any typos or formatting issues. Ensure you are using the correct country code if applicab... ⇲
 
Messages issue

Lack of direct messaging

Fix: Utilize other communication methods, such as social media or email, to connect with users you want to communicate with directly. OR Engag... ⇲
 
UI issue

No comments feature on auditions

Fix: Encourage feedback through other channels, such as social media, where you can share your auditions and ask for comments. OR Consider hos... ⇲

No option to add friends during lives

Fix: Encourage viewers to follow you on other platforms where you can connect and add each other as friends. OR Use the live session to promot... ⇲
 
Search issue

Difficulty in finding friends on the app

Fix: Use the search function within the app to look for friends by their usernames or profile names. OR Share your username or profile link wi... ⇲

No way to search for specific users

Fix: Keep a list of usernames or profiles you want to connect with and check them manually. OR Utilize social media to promote your Limelight... ⇲
 
Gameplay issue

Limited interaction options when not live

Fix: Post engaging content regularly to keep your audience interested and encourage interaction through likes and shares. OR Create polls or q... ⇲
 
Security issue

Spam kicking reduces effectiveness

Fix: Moderate your live sessions actively by setting clear rules for participation and addressing spam immediately. OR Encourage your audience... ⇲
 
Community issue

Lack of community-building features

Fix: Create your own community by organizing events or challenges that encourage users to participate and interact with each other. OR Engage... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.1%

Bad experience
7.1%

Neutral
1.8%

~ from our NLP analysis of 168 combined software ratings.

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 Private Data Limelight collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Limelight+ Monthly: $3.99 Get a ton of new features, monthly!
  2. Tier 1 points: $0.99 Points received for Tier 1 one-time-purchase
  3. Tier 2 points: $3.99 Points received for Tier 2 one-time-purchase
  4. Tier 4 points: $8.99 Points received for Tier 4 one-time-purchase
  5. Limelight+ (Weekly): $4.99 Get Limelight+ to unlock unique features!
  6. Tier 3 points: $5.99 Points received for Tier 3 one-time-purchase