fix problems on Billy Crone [iphone]

—— Run into issues on Billy Crone? Get help pending when official support gets back to you!

Billy Crone

Info:

company: Billy Crone

: https://www.getalifemedia.com/mobile

Chat with our AI-based Billy Crone Support

🛠️ Common Billy Crone Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Videos do not play after updates

Fix: 1. Restart the app: Close the Billy Crone app completely by swiping it away in the app switcher. Then, reopen the app and try playing the vi... ⇲

Video player shuts down when re-expanding

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and check for upd... ⇲

Video issue

No progress bar for watched videos

Fix: 1. Check app settings: Open the Billy Crone app, go to settings, and look for any options related to video playback or progress tracking. En... ⇲

Buffering issues with video playback

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲

No option to slow down video playback

Fix: 1. Check app settings: Open the app and navigate to settings to see if there is an option to adjust playback speed. 2. Use external video p... ⇲

Downloads issue

Downloaded sermons do not appear offline

Fix: 1. Verify download settings: Open the app, go to settings, and check if there is an option to enable offline downloads. Make sure it is turn... ⇲

Crashes issue

Billy Crone kicks out when pausing during AirDrop

Fix: 1. Disable AirDrop: If you are experiencing crashes while using AirDrop, try disabling it temporarily. Swipe down from the top right corner... ⇲

Audio issue

Billy Crone stops playing when iPhone screen sleeps

Fix: 1. Change auto-lock settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app. This will prevent... ⇲