fix problems on OKX [iphone]

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—— Run into issues on OKX? Get help pending when official support gets back to you!

OKX: Buy Bitcoin BTC & Crypto
Info:
company: OKX MALTA LTD
: https://www.okx.com/
: www.okx.com
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Payments issue
Limited currency options

Fix: 1. Use a different exchange: If OKX does not support the currency you want, consider using another cryptocurrency exchange that does. Resear... »»
Withdrawal delays

Fix: 1. Check withdrawal limits: Ensure you are not exceeding any daily or transaction limits set by OKX. Review the withdrawal policy in the app... »»
High transfer fees

Fix: 1. Compare fees: Before making a transfer, compare the fees with other exchanges. If OKX's fees are higher, consider using a different platf... »»
Minimum amount restrictions for deposits

Fix: 1. Review deposit policies: Check the minimum deposit requirements in the app or on the OKX website to ensure you are meeting them. 2. Combi... »»
Inability to transfer funds back out

Fix: 1. Check withdrawal settings: Ensure that your account is fully verified and that you have met any withdrawal requirements set by OKX. 2. Re... »»
Unclear fee structure

Fix: 1. Review the fee schedule: Look for a fee schedule on the OKX website or within the app to understand the costs associated with transaction... »»
 
Customization issue
No Arabic language support

Fix: 1. Change your device language: Go to Settings > General > Language & Region, and set your iPhone language to Arabic. This may help if the a... »»
 
Notifications issue
Notification issues on iPhone

Fix: 1. Check notification settings: Go to Settings > Notifications > OKX and ensure that 'Allow Notifications' is turned on. Also, check that th... »»
 
Account issue
Verification process failures

Fix: 1. Double-check your documents: Ensure that the identification documents you are submitting are clear, valid, and meet the requirements spec... »»
 
UI issue
Complicated user interface

Fix: 1. Explore tutorials: Look for user guides or tutorials on the OKX website or YouTube that explain how to navigate the app effectively. 2. C... »»
 
Security issue
Session hacking vulnerability

Fix: 1. Enable two-factor authentication (2FA): Go to your account settings and enable 2FA for an added layer of security. This will require a se... »»
 
Support issue
Lack of customer support

Fix: 1. Use in-app resources: Check if the app has a help or FAQ section that can provide answers to common questions. 2. Utilize community forum... »»
 
Bugs issue
Inconsistent app performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find OKX, and select 'Offload App'. This can help improve performance by clea... »»
 
Messages issue
No chat feature with sellers

Fix: 1. Use alternative communication methods: If you need to communicate with sellers, consider using other platforms like email or social media... »»
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 what users are saying
Good experience
90.4%

Bad experience
7.6%

Neutral
2.0%

~ from our NLP analysis of 16,110 combined software ratings.

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 Private Data OKX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics