fix problems on Steam [iphone]

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Steam Mobile
Info:
company: Valve
: https://support.steampowered.com
: store.steampowered.com
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Search issue

Search function is broken

Fix: 1. Restart the App: Close the app completely and reopen it. This can sometimes resolve temporary glitches in the search function. 2. Update... ⇲
 
Notifications issue

Notifications fail to load

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Steam Mobile and ensure that notifications are enabled. You can also toggle... ⇲
 
Freezing issue

Steam freezes or becomes unresponsive

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the Steam Mobile app to cl... ⇲
 
Account issue

Inconsistent account access

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Limited access to community features

Fix: 1. Explore the App: Familiarize yourself with the community features available in the app. Some features may be hidden in menus or sections... ⇲

Account verification issues

Fix: 1. Check Email: Ensure you are checking the correct email for verification messages. Sometimes, they may end up in spam or junk folders. 2.... ⇲
 
Bugs issue

Trade/market holds reappear unexpectedly

Fix: 1. Check Trade Settings: Review your trade settings in the app to ensure they are configured correctly. Sometimes, settings can revert unexp... ⇲

Steam fails to register clicks

Fix: 1. Restart the App: Close the app completely and reopen it to see if it resolves the click registration issue. 2. Update the App: Check for... ⇲
 
Messages issue

Messaging feature redirects to browser

Fix: 1. Check App Permissions: Ensure that the app has the necessary permissions to access messaging features. Go to Settings > Privacy > Steam M... ⇲
 
UI issue

UI is clunky and not user-friendly

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features. Sometimes, a learning curve can mak... ⇲

Filters reset when browsing store

Fix: 1. Apply Filters Again: After browsing, reapply your filters each time you enter the store. This is a temporary workaround until the issue i... ⇲

No landscape orientation support

Fix: 1. Use the App in Portrait Mode: For now, use the app in portrait mode as a workaround until landscape support is added in future updates. 2... ⇲

Cannot view library properly

Fix: 1. Refresh the Library: Try pulling down on the library screen to refresh it. This can sometimes resolve display issues. 2. Clear App Cache:... ⇲
 
Login issue

Requires frequent re-logins

Fix: 1. Check App Settings: Ensure that you have the 'Stay Logged In' option enabled if available. This can help reduce the frequency of logins.... ⇲
 
Settings issue

Inability to access settings

Fix: 1. Restart the App: Close the app completely and reopen it to see if the settings become accessible. 2. Clear App Cache: Offload the app to... ⇲
 
Network issue

Community market is unavailable

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the market beco... ⇲
 
Support issue

Feedback submission process is cumbersome

Fix: 1. Use Alternative Methods: If the app's feedback process is cumbersome, consider using the Steam website to submit feedback, which may be m... ⇲
 
Compatibility issue

No support for soundtracks or non-game content

Fix: 1. Use Desktop Version: For now, use the Steam desktop client or website to access soundtracks and non-game content until the app supports t... ⇲
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 what users are saying
Bad experience
61.5%

Good experience
32.2%

Neutral
6.3%

~ from our NLP analysis of 6,873 combined software ratings.

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