fix problems on WICShopper [iphone]

—— Run into issues on WICShopper? Get help pending when official support gets back to you!

WICShopper

Info:

company: JPMA, Inc.

: http://ebtshopper.com

: www.jpma.com

Chat with our AI-based WICShopper Support

🛠️ Common WICShopper Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pictures are not helpful for identifying items

Fix: Try to familiarize yourself with the packaging of WIC-approved items. You can create a reference list of common items you purchase, includin... ⇲

WICShopper does not update benefits immediately after purchases

Fix: After making a purchase, manually refresh the app by pulling down on the screen to see if the benefits update. This can sometimes prompt the... ⇲

Bugs issue

Inconsistent barcode scanning results

Fix: Ensure that the barcode is clean and not damaged before scanning. If the app fails to recognize a barcode, try adjusting the distance and an... ⇲

UI issue

Abbreviated item names cause confusion

Fix: Create a personal glossary of common abbreviations used in the app. This can help you quickly reference what each abbreviation stands for wh... ⇲

Limited visibility of available benefits

Fix: Regularly check your benefits balance by navigating to the benefits section of the app. Take note of the expiration dates and remaining bala... ⇲

WICShopper does not show personal allowed items

Fix: Keep a personal list of your allowed items based on your WIC benefits. This can be a simple note on your phone or a printed list you carry w... ⇲

Difficulties with tracking pending deductions while shopping

Fix: Before shopping, write down your current benefits and keep a tally of items as you add them to your cart. This can help you track deductions... ⇲

No clear photos for many items

Fix: Refer to the packaging of items you commonly purchase to familiarize yourself with their appearance, which can help when using the app. OR... ⇲

Customization issue

No option to filter recipes by WIC benefits

Fix: Manually review recipes and cross-reference them with your WIC-approved items. You can create a list of recipes that use these items for eas... ⇲

Limited suggestions for non-approved items

Fix: Use the search function to look for alternatives that are WIC-approved. You can also check with your local WIC office for suggestions on sim... ⇲

WICShopper does not provide alternative options for unavailable items

Fix: Keep a list of your favorite WIC-approved items and their alternatives. This can help you quickly find substitutes when an item is unavailab... ⇲

Glitches issue

Glitches after updates affect functionality

Fix: If you experience glitches, try restarting the app or your device. This can often resolve temporary issues after an update. OR Clear the... ⇲

Compatibility issue

Not all states have access to the app

Fix: Check your state’s WIC website for alternative resources or apps that may be available for managing benefits if WICShopper is not supported... ⇲

Slow issue

Scanning items can be time-consuming

Fix: Practice scanning items at home with familiar products to improve your speed and efficiency when shopping. OR Consider using a shopping l... ⇲

Updates issue

WICShopper lacks real-time updates for benefits

Fix: Regularly check your benefits balance before and after shopping to keep track of your available funds manually. OR Consider setting remin... ⇲

Registration issue

Inability to register card with the app

Fix: Double-check that you are entering the correct information as required by the app. Ensure that your card number and personal details match e... ⇲