fix problems on Side+ [iphone]

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—— Run into issues on Side+? Get help pending when official support gets back to you!

Side+
Info:
company: Sidemen Entertainment Limited
: https://watch.sideplus.com/contact
: watch.sideplus.com
Chat with our AI-based Side+ Support
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Bugs issue

Resume feature is inaccurate

Fix: Ensure that you are using the latest version of the app. Check for updates in the App Store and install any available updates, as they may f... ⇲

Auto play does not maintain order

Fix: Check the settings within the app to see if there is an option to enable or disable autoplay in a specific order. Adjust these settings as n... ⇲

Bugs when submitting entries

Fix: Make sure you are using the latest version of the app. Update it through the App Store if necessary, as updates often fix bugs. OR If the... ⇲
 
Video issue

No option for closed captioning on all videos

Fix: Check if the video you are watching has closed captioning available. This is often indicated by a CC icon on the video player. If it’s not a... ⇲

Subtitles are inconsistent

Fix: Try adjusting the subtitle settings in the app. Look for options related to subtitle language and style, and see if changing these settings... ⇲

Video quality can vary

Fix: Check your internet connection. A slow or unstable connection can affect video quality. Try switching to a stronger Wi-Fi network or using m... ⇲
 
Payments issue

Difficulties with payment processing

Fix: Ensure that your payment information is correctly entered in the app. Go to the payment settings and verify that your card details are accur... ⇲
 
Customization issue

Side+ lacks organized categorization

Fix: Try using the search function within the app to find specific content more easily. This can help you bypass the lack of categorization. OR... ⇲
 
UI issue

No double tap fast forward/reverse function

Fix: Check the app settings to see if there is an option to enable gesture controls for fast forwarding or reversing. If not, familiarize yoursel... ⇲

Missing forums and schedule tabs

Fix: Explore the app thoroughly to see if these features are hidden in a different section or under a different name. Sometimes, features are rel... ⇲
 
Screen issue

Side+ occasionally pauses when changing screen orientation

Fix: Check your device settings to ensure that auto-rotate is enabled. If the app continues to pause, try locking the orientation while watching... ⇲
 
Compatibility issue

Limited device sign-in options

Fix: Check if the app allows for sign-in through social media accounts or other platforms. This can sometimes provide additional sign-in options.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
99.1%

Bad experience
0.6%

Neutral
0.3%

~ from our NLP analysis of 6,619 combined software ratings.

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 Private Data Side+ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Side+ Monthly: $9.99 Subscribe for access to our entire library
  2. Side+ Yearly: $99.99 Subscribe for access to our entire library