fix problems on Ebirr [iphone]

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—— Run into issues on Ebirr? Get help pending when official support gets back to you!

Ebirr
Info:
company: ebirr Trading PLC
: https://ebirr.com/contact
: ebirr.com
Chat with our AI-based Ebirr Support
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Updates issue

Ebirr stops working after update

Fix: Try restarting your iPhone after the update. This can help clear any temporary glitches. To restart, press and hold the side button and eith... ⇲
 
Messages issue

unable to receive OTP

Fix: Ensure that your phone number is entered correctly in the app. Check for any typos or missing digits. Also, confirm that your phone has a go... ⇲

activation code not sent

Fix: Verify that the phone number or email address you provided for the activation code is correct. Check for any typos or errors. OR If you s... ⇲
 
Permissions issue

channel not allowed error

Fix: This error may indicate that the app is trying to access a feature or service that is not available in your region. Check the app's settings... ⇲
 
Crashes issue

Ebirr crashing on login

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the Ebirr app, and select 'Offload App'. This will free up space... ⇲
 
Account issue

forgot password option not working

Fix: If the 'Forgot Password' option is unresponsive, try closing the app completely and reopening it. This can sometimes resolve minor glitches.... ⇲
 
Login issue

login issues

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is not on and that you are using the correct email or phone number... ⇲
 
Registration issue

sign up issues

Fix: Ensure that all required fields in the sign-up form are filled out correctly. Look for any error messages that indicate what might be wrong.... ⇲
 
Compatibility issue

not compatible with iPhones

Fix: Check the app's compatibility requirements in the App Store. Ensure your iPhone model and iOS version meet the minimum requirements for the... ⇲
 
Bugs issue

handwriting errors cause app to log out

Fix: If handwriting recognition is causing issues, try using a stylus or your finger more deliberately to improve accuracy. Make sure your screen... ⇲
 
Support issue

customer service unable to resolve issues

Fix: If customer service is unhelpful, try searching for user forums or community support groups online where other users may have shared solutio... ⇲
 
Payments issue

e birr to banks not working

Fix: Check if the bank you are trying to transfer to is supported by the Ebirr app. Look for a list of supported banks in the app or on their web... ⇲
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 what users are saying
Good experience
67.4%

Bad experience
24.2%

Neutral
8.3%

~ from our NLP analysis of 132 combined software ratings.

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 Private Data Ebirr collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics