fix problems on Dating & Chat App [iphone]

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—— Run into issues on Dating & Chat App? Get help pending when official support gets back to you!

Dating & Chat App: Chatisland
Info:
company: Cluster Exploration Limited
: https://www.chatisland.com/
Chat with our AI-based Dating & Chat App Support
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Notifications issue

No notifications for matches

Fix: Check your app notification settings to ensure that notifications for matches are enabled. Go to your iPhone's Settings > Notifications > Ch... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ or help section to find answers to common issues. This can often provide immediate solutions without needing to contac... ⇲

Inadequate investigation of reported users

Fix: When reporting a user, provide as much detail as possible about the issue. This can help the support team take your report more seriously an... ⇲
 
Settings issue

Daily conversation limits

Fix: Plan your conversations strategically. Focus on quality over quantity by engaging deeply with fewer matches each day rather than spreading y... ⇲
 
Payments issue

High costs for basic features

Fix: Evaluate which features you truly need and prioritize those. Sometimes, using the app's free features effectively can be sufficient for your... ⇲

Coins required for basic functionalities

Fix: Focus on using the free features of the app as much as possible. Engage with users who are also using free features to avoid the need for co... ⇲

Requires payment to retrieve conversations and photos

Fix: Take screenshots of important conversations or save photos before they are locked behind a paywall, if this is allowed by the app's terms of... ⇲
 
Login issue

Login limit issues

Fix: Ensure that you are using the correct login credentials. If you forget your password, use the 'Forgot Password' feature to reset it. OR I... ⇲
 
Slow issue

Slow matching process after initial use

Fix: Be proactive in your profile setup. Ensure your profile is complete and engaging, as this can attract more matches and speed up the process.... ⇲
 
Customization issue

Need for more fun prompts for introductions

Fix: Create your own fun prompts or icebreakers to use when starting conversations. This can make your interactions more engaging and enjoyable.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.4%

Bad experience
4.8%

Neutral
1.8%

~ from our NLP analysis of 831 combined software ratings.

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Fast-Forward Dating App (FFWD)

 Private Data Dating & Chat App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Coin 100: $9.99 Coin 100
  2. Coin 200: $17.99 Coin 200
  3. Chatisland Premium 1 week: $19.99 Subscribe to Premium for 1 week
  4. Coin 500: $34.99 Coin 500
  5. Coin 50: $4.99 Coin 50
  6. Chatisland Premium 1 month: $29.99 Subscribe to Premium for 1 month
  7. Coin 800: $47.99 Coin 800
  8. Chatisland Premium+ 1 month: $49.99 Subscribe to Premium Plus for 1 month
  9. Coin 3000: $149.99 Coin 3000
  10. Chatisland Premium+ 1 week: $39.99 Subscribe to Premium Plus for 1 week