fix problems on En [iphone]

​

—— Run into issues on En? Get help pending when official support gets back to you!

Enpara.com Cep Şubesi
Info:
company: FINANSBANK A S
: http://www.enpara.com
: www.enpara.com
Chat with our AI-based En Support
   Hello! How can I assist you?  

characters left:
 
Support issue

Slow customer service response

Fix: Utilize any available self-service options within the app, such as FAQs or help sections, to resolve issues without waiting for customer ser... ⇲
 
Payments issue

High transfer fees

Fix: Review the transfer options available within the app to see if there are different methods that incur lower fees. Sometimes, using a differe... ⇲

Inadequate foreign currency exchange rates

Fix: Research and compare exchange rates offered by other financial institutions or apps before making a transaction to ensure you are getting th... ⇲
 
Registration issue

Difficulties with foreign phone number verification

Fix: Ensure that you are entering the phone number in the correct international format, including the country code. Double-check for any typos or... ⇲
 
Login issue

Lack of Face ID login

Fix: Check the app settings to see if there is an option to enable biometric login features. If not, consider using a secure password manager to... ⇲
 
UI issue

Poor UX for dollar exchange calculations

Fix: Use a separate currency converter app to calculate exchange rates more easily, and then manually input the values into the Enpara app as nee... ⇲
 
Account issue

Inability to change registered phone number easily

Fix: Look for an option in the app settings or account management section that allows you to update your phone number. Follow the prompts careful... ⇲

Limited loan offers compared to competitors

Fix: Research other financial institutions or apps that may offer more competitive loan options and compare terms and interest rates before apply... ⇲
 
Security issue

No support for Google Authenticator for foreign users

Fix: Explore alternative two-factor authentication methods that may be available within the app, such as SMS codes or email verification. OR I... ⇲
 
Updates issue

No significant design updates over the years

Fix: Stay updated with the app's release notes or announcements for any upcoming design changes or features that may be in development. OR Pro... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.9%

Bad experience
5.1%

Neutral
1.0%

~ from our NLP analysis of 687 combined software ratings.

 Switch to these Alternatives:
QNB Mobil & Dijital Köprü
Akbank
CEPTETEB
MobilDeniz
Yapı Kredi Mobile - SuperApp
Garanti BBVA Mobile
Halkbank Mobil
VakıfBank Mobil Bankacılık
İşCep
Papara

 Private Data En collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics