fix problems on Tigapo [iphone]

—— Run into issues on Tigapo? Get help pending when official support gets back to you!

Tigapo

Info:

company: Tigapo

: https://www.tigapo.com

: www.tigapo.com

Chat with our AI-based Tigapo Support

🛠️ Common Tigapo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scanner function does not work

Fix: 1. Ensure that your device's camera permissions are enabled for Tigapo. Go to Settings > Privacy > Camera and make sure Tigapo is allowed to... ⇲

Login issues with email and password

Fix: 1. Double-check that you are entering the correct email and password. Ensure that Caps Lock is not on and that there are no extra spaces. 2.... ⇲

Updates issue

Dashboard only updates when app is reopened

Fix: 1. Check if there is a 'Refresh' button on the dashboard. If available, use it to manually refresh the data. 2. Ensure that your internet co... ⇲

Slow issue

Slow or failed scanning process

Fix: 1. Ensure that you are in a well-lit area, as poor lighting can affect scanning performance. 2. Close any other apps running in the backgrou... ⇲

Long scanning times leading to frustration

Fix: 1. Ensure that you are using the app in a well-lit area and that the item being scanned is clearly visible. 2. Close any unnecessary apps ru... ⇲

Payments issue

Inability to use purchased credits

Fix: 1. Check if the credits are visible in your account settings within the app. If not, try logging out and logging back in. 2. Ensure that you... ⇲

Credits not reflected in arcade machines

Fix: 1. Ensure that you are logged into the same account on both the app and the arcade machine. 2. Check if there are any known issues with the... ⇲

No refund feature for unspent credits

Fix: 1. Review the app's terms of service to understand the refund policy. 2. Keep track of your credits and usage to ensure you are aware of any... ⇲

Support issue

No customer support contact available

Fix: 1. Look for any help or FAQ section within the app that may provide guidance on common issues. 2. Check the app's official website for any s... ⇲

Lack of communication from support team

Fix: 1. Check the app for any updates or announcements regarding support issues. 2. Look for community forums or social media pages where users m... ⇲

Freezing issue

Unresponsive app with frequent errors

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping Tigapo off the screen. Then reopen the app. 2. Ensure your iP... ⇲

Compatibility issue

Tigapo does not work with certain phone models

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consid... ⇲

Ads issue

Failure to deliver advertised free credits

Fix: 1. Check if there are any specific conditions or actions required to receive the free credits, such as completing a tutorial or sharing the... ⇲

Network issue

Poor connectivity with local hardware

Fix: 1. Ensure that your device is connected to a stable Wi-Fi network. 2. Check if the local hardware is powered on and properly connected to th... ⇲

Crashes issue

Overall app instability and unreliability

Fix: 1. Regularly update the app to ensure you have the latest features and bug fixes. 2. Clear the app's cache by offloading it in Settings > Ge... ⇲