fix problems on Secret Photo Vault [iphone]

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—— Run into issues on Secret Photo Vault? Get help pending when official support gets back to you!

Secret Photo Vault: Pic Safe
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company: Thi Nguyet
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Payments issue

Forced subscription to access own photos

Fix: Check if there is a free trial period or a one-time purchase option in the app settings. If you are being prompted for a subscription, look... ⇲

Subscription renewal issues

Fix: Check your subscription status in your Apple ID settings. Go to Settings > [Your Name] > Subscriptions to manage your subscriptions and see... ⇲

Invalid purchase identifier errors

Fix: Try logging out of your Apple ID and then logging back in. Go to Settings > [Your Name] > Sign Out, then sign back in to refresh your accoun... ⇲

Monthly charges without access to content

Fix: Review your subscription details in your Apple ID settings to ensure you are subscribed to the correct plan. Go to Settings > [Your Name] >... ⇲
 
Messages issue

Error messages when trying to access photos

Fix: Restart the app and your iPhone. Sometimes, a simple restart can resolve temporary glitches that cause error messages. OR Check for any a... ⇲
 
Updates issue

Inability to retrieve photos after updates

Fix: Check the app's settings for any options related to restoring or retrieving lost data. Some apps have a recovery feature that may help you a... ⇲
 
UI issue

Misleading app name and icon

Fix: If you feel the app is not as advertised, consider uninstalling it and looking for alternatives that better match your expectations. Researc... ⇲

Secret Photo Vault layout changes without notice

Fix: Familiarize yourself with the new layout by exploring the app. Often, updates come with tutorials or guides that can help you navigate chang... ⇲
 
Support issue

No customer support response

Fix: Check the app's FAQ or help section within the app for common issues and solutions. Sometimes, you can find answers without needing direct s... ⇲
 
Account issue

Locked out of previously saved content

Fix: Try resetting your password if the app has a password recovery option. This may allow you to regain access to your content. OR If you hav... ⇲

Inconsistent access to folders

Fix: Try restarting the app and your device to see if that resolves the inconsistency. Sometimes, a fresh start can help with access issues. OR... ⇲
 
Privacy issue

Loss of sensitive documents and photos

Fix: Check if the app has a recovery option or a trash bin feature where deleted items may be stored temporarily. OR If you have backups on iC... ⇲
 
Downloads issue

Secret Photo Vault not available in App Store

Fix: If the app is no longer available, look for alternative apps that provide similar functionality. Research and read reviews to find a suitabl... ⇲
 
Security issue

Scam-like behavior from developers

Fix: Research the app and its developers online. Look for reviews and discussions that can provide insight into the app's legitimacy and user exp... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.4%

Bad experience
32.9%

Neutral
3.7%

~ from our NLP analysis of 325 combined software ratings.

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Pic Safe + Secret Photo Vault
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Safe Lock - Hidden Photo Vault
SV - Private Photo Vault PRO

 Private Data Secret Photo Vault collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Photo Vault Premium: $4.99 Remove advertisements and unlock all features
  2. Yearly Subscription: $19.99 Remove advertisements and unlock all features
  3. Weekly Pro: $5.99 Remove advertisements and unlock all features
  4. Monthly Subscription: $15.99 Remove advertisements and unlock all features
  5. Yearly Pro+: $49.99 Remove advertisements and unlock all features
  6. Weekly Pro+: $6.99 Remove advertisements and unlock all features
  7. Yearly Pro: $29.99 Remove advertisements and unlock all features