fix problems on Chrono [iphone]

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—— Run into issues on Chrono? Get help pending when official support gets back to you!

Chrono - OPUS Reload
Info:
company: Autorité régionale de transport métropolitain
: http://www.artm.quebec/chrono-mobile-application/
: www.artm.quebec
Chat with our AI-based Chrono Support
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Network issue

Chrono server frequently down

Fix: 1. Check the official website or social media channels for any announcements regarding server maintenance or outages. 2. If the server is do... ⇲
 
Downloads issue

Slow schedule download

Fix: 1. Ensure you have a strong and stable internet connection. Switch to Wi-Fi if you are using mobile data. 2. Clear the app cache by going to... ⇲
 
Customization issue

Chrono lacks useful features

Fix: 1. Explore the app settings to see if there are any hidden features or options that can be enabled. 2. Check for app updates in the App Stor... ⇲
 
Payments issue

Inability to reload OPUS card

Fix: 1. Ensure that your payment method is valid and has sufficient funds. 2. Restart the app and try reloading the card again. 3. Check if there... ⇲
 
Bugs issue

Error messages prevent usage

Fix: 1. Take note of the specific error message and search for it online for potential solutions. 2. Restart the app and your iPhone to see if th... ⇲

OPUS card reading interrupted

Fix: 1. Ensure that your OPUS card is clean and free from scratches or damage. 2. Hold the card steady and close to the NFC reader without moving... ⇲
 
UI issue

Poor performance and amateur design

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app cache by going to S... ⇲
 
Compatibility issue

No support for Apple Wallet

Fix: 1. Check if there are any updates available for the app that may include Apple Wallet support. 2. Use the app's built-in features to manage... ⇲
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 what users are saying
Bad experience
57.7%

Good experience
42.3%

Neutral
0.0%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data Chrono collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics