fix problems on Atlántida Móvil [iphone]

—— Run into issues on Atlántida Móvil? Get help pending when official support gets back to you!

Atlántida Móvil

Info:

company: Banco Atlantida

: https://www.bancatlan.hn/banca-de-personas/vida-digital/atlantida-movil.php

: bancatlan.hn

Chat with our AI-based Atlántida Móvil Support

🛠️ Common Atlántida Móvil Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Extremely slow performance

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Atlántida Móvil and tap on it. If there's an option to... ⇲

Inability to register beneficiaries

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data. If the connection is weak, try switching to a different... ⇲

Crashes issue

Atlántida Móvil crashes on iOS

Fix: 1. Restart your iPhone: Hold down the power button and slide to power off. Wait a few seconds, then turn it back on. This can resolve tempor... ⇲

Account issue

Cannot activate digital banking

Fix: 1. Check your account status: Ensure your account is active and in good standing. You can do this by logging into your account on a web brow... ⇲

Difficulties opening an account

Fix: 1. Review the requirements: Make sure you have all necessary documents and information ready, such as identification and proof of address. C... ⇲

Frequent errors during account setup

Fix: 1. Ensure all information is accurate: Double-check that all entered information is correct and matches your identification documents. OR... ⇲

Messages issue

No verification code received

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct. You can verify this in the app settings or on th... ⇲

Updates issue

Limited functionality after updates

Fix: 1. Check for further updates: Sometimes, a new update may fix issues from the previous one. Go to the App Store and check for any available... ⇲

Compatibility issue

Incompatibility with international identification

Fix: 1. Verify accepted IDs: Check the app or bank's website for a list of accepted forms of identification. Ensure your ID is on that list. OR... ⇲

Settings issue

No Face ID option

Fix: 1. Enable Face ID in settings: Go to Settings > Face ID & Passcode, and ensure that the app is allowed to use Face ID. If it’s not listed, t... ⇲

Payments issue

Cannot make transfers to third parties

Fix: 1. Check transfer limits: Review your account settings to see if there are any restrictions on third-party transfers. This information is of... ⇲

Inability to pay bills on iOS

Fix: 1. Verify biller information: Ensure that the biller you are trying to pay is correctly set up in the app. Check for any required account nu... ⇲

Security issue

Issues with facial recognition

Fix: 1. Re-register your face: Go to Settings > Face ID & Passcode, and reset your facial recognition. Then, re-register your face to improve rec... ⇲

Loading issue

Atlántida Móvil does not load after entering credentials

Fix: 1. Check for server issues: Sometimes, the app may be down for maintenance. Check the bank's website or social media for any announcements r... ⇲

UI issue

No landscape mode on iOS

Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure that 'Display Zoom' is set to 'Standard'. This can sometimes affe... ⇲

Support issue