fix problems on Advancial [iphone]

​

—— Run into issues on Advancial? Get help pending when official support gets back to you!

Advancial
Info:
company: Advancial FCU
: https://www.advancial.org/About-Us/FAQ/Mobile-Banking
: www.advancial.org
Chat with our AI-based Advancial Support
   Hello! How can I assist you?  

characters left:
 
UI issue

error messages during navigation

Fix: 1. Restart the app to see if the error messages persist. 2. Check for updates to the Advancial app in the App Store. 3. Clear the app's ca... ⇲

zooming issues in app

Fix: 1. Check your iPhone's accessibility settings. Go to Settings > Accessibility > Zoom and ensure that zoom is turned off. 2. Restart the app... ⇲

difficulties accessing features

Fix: 1. Ensure that you are logged into your account properly. Log out and log back in to refresh your session. 2. Restart the app to see if the... ⇲

poor interface design

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Use the app's help or tutorial features, if available, to bette... ⇲
 
Slow issue

slow loading times

Fix: 1. Ensure you have a stable internet connection. Test your Wi-Fi or cellular data speed. 2. Close any background apps that may be using ban... ⇲

slow transaction history loading

Fix: 1. Ensure you have a stable internet connection. Test your Wi-Fi or cellular data speed. 2. Close any background apps that may be using ban... ⇲
 
Crashes issue

crashes during check deposit

Fix: 1. Ensure that your app is updated to the latest version. Check the App Store for updates. 2. Restart your iPhone to clear any temporary is... ⇲
 
Account issue

inability to activate card without account number

Fix: 1. Check if you have received any documentation or emails from Advancial that may contain your account number. 2. If you have access to onl... ⇲

user account disabled message

Fix: 1. Check if you have received any emails from Advancial regarding your account status. 2. Try resetting your password by using the 'Forgot... ⇲

missing account number with card

Fix: 1. Check any physical documentation you received with your card for the account number. 2. If you have access to online banking, log in to... ⇲
 
Security issue

two-step verification complications

Fix: 1. Ensure that your phone number is correctly linked to your account for receiving verification codes. 2. Check your SMS settings to ensure... ⇲
 
Support issue

lack of customer support response

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out through different channels, such as social... ⇲
 
Performance issue

inconsistent performance

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues. 3. Close any background ap... ⇲
 
Bugs issue

session timeouts during check deposits

Fix: 1. Ensure that you are connected to a stable internet connection while making deposits. 2. Try to complete the deposit process in one go wi... ⇲
 
Login issue

inability to log out

Fix: 1. Try force-closing the app by double-clicking the home button and swiping up on the Advancial app. 2. Restart your iPhone to refresh the... ⇲
 
Settings issue

inaccessible settings menu

Fix: 1. Restart the app to see if the settings menu becomes accessible. 2. Ensure that your app is updated to the latest version. 3. If the set... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
71.9%

Good experience
25.0%

Neutral
3.1%

~ from our NLP analysis of 32 combined software ratings.

 Switch to these Alternatives:
Gulf Coast Bank
Home Bank Mobile
Meritus Credit Union
BDO Online
BPI
MyPelican
Virtual Pag-IBIG
Pomelo: Send Money
La Capitol FCU
The Standard - My Account

 Private Data Advancial collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.