fix problems on Deserve [iphone]

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Deserve Mobile
Info:
company: Deserve Inc.
: https://www.deserve.com/faq/
: www.deserve.com
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Payments issue

long payment processing time

Fix: Ensure you are making payments during business hours to avoid delays. Check if there are specific times when payments are processed faster.... ⇲

no option for scheduled payments

Fix: Set reminders on your phone or calendar app to make payments manually on the due date. OR Use your bank's bill pay feature if available,... ⇲

payment due date not displayed

Fix: Check the app's settings or notifications section to see if there is an option to enable due date reminders or alerts. OR Set a manual re... ⇲

no way to view scheduled payments

Fix: Keep a manual log of your scheduled payments in a note-taking app or calendar until the feature is added. OR Check if your bank offers a... ⇲
 
Features issue

no rewards points tracking

Fix: Keep a manual log of your transactions and rewards points earned. Use a spreadsheet or a note-taking app to track your points until the feat... ⇲

no option to increase credit limit

Fix: Monitor your account for any promotional offers that may allow you to request a credit limit increase in the future. OR Maintain a good p... ⇲

Deserve lacks financial insights

Fix: Use a budgeting app alongside Deserve Mobile to track your spending and gain insights into your financial habits. OR Create a simple spre... ⇲
 
Crashes issue

Deserve crashes frequently

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for Deserve Mobile, and check for updates. OR Clear the app... ⇲
 
Account issue

inability to change phone number

Fix: Check the app settings for an option to update your personal information. If unavailable, try logging into the web version of your account i... ⇲

missing account information

Fix: Log out and log back into the app to refresh your account information. Sometimes, a simple refresh can resolve display issues. OR Check i... ⇲

locked out of account due to incorrect birthday

Fix: Use the app's password recovery or account recovery options to regain access. Follow the prompts to verify your identity. OR If recovery... ⇲
 
Customization issue

no dark mode option

Fix: Check your iPhone settings to see if enabling dark mode at the system level affects the app. Go to Settings > Display & Brightness and toggl... ⇲
 
UI issue

confusing UI design

Fix: Take time to explore each feature and familiarize yourself with the layout. Create a cheat sheet for yourself to remember where things are l... ⇲

Deserve design feels unpolished

Fix: Provide feedback through the app's feedback feature if available, detailing specific areas for improvement. OR Stay updated with app upda... ⇲
 
Session issue

session times out instantly

Fix: Check your internet connection to ensure it is stable. A weak connection can cause the app to time out quickly. OR Adjust your phone's se... ⇲
 
Security issue

unauthorized transactions handling is poor

Fix: Immediately report any unauthorized transactions through the app's reporting feature or by using the contact options available in the app.... ⇲
 
Support issue

no customer support response

Fix: Check the app for any FAQs or help sections that might address your issue without needing direct support. OR Try reaching out through dif... ⇲

inconsistent information from customer service

Fix: Document the information provided by customer service for your records and cross-reference it with the app's help section. OR If you rece... ⇲
 
Bugs issue

Deserve refreshes while scrolling

Fix: Close other apps running in the background to free up memory and improve performance. Double-click the home button and swipe up on apps to c... ⇲

interest charged on $0 balance

Fix: Review the terms and conditions of your account to understand the interest policy. Sometimes, fees may apply regardless of balance. OR Co... ⇲
 
Login issue

no email login option

Fix: Use the app's username or phone number login option if available. Make sure you have your credentials handy. OR If you have access to the... ⇲
 
Notifications issue

no notifications for transactions

Fix: Check the app's notification settings to ensure that transaction alerts are enabled. OR Set up manual reminders for yourself to check you... ⇲
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 what users are saying
Bad experience
91.1%

Good experience
8.9%

Neutral
0.0%

~ from our NLP analysis of 56 combined software ratings.

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 Private Data Deserve collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics