fix problems on FNBO Direct [iphone]

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—— Run into issues on FNBO Direct? Get help pending when official support gets back to you!

FNBO Direct
Info:
company: FNNI
: https://www.fnbodirect.com/ConsumerWeb/fnbodirect/contactus/SHOW_FORM/form
: www.fnbodirect.com
Chat with our AI-based FNBO Direct Support
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Payments issue

No external transfer option

Fix: 1. Check if your account settings allow for external transfers. Log in to your FNBO Direct account on a desktop browser and navigate to the... ⇲

No instant transfers between accounts

Fix: 1. Check if your account settings allow for instant transfers. Log in to your FNBO Direct account on a desktop browser and navigate to the a... ⇲
 
Features issue

Limited functionality

Fix: 1. Familiarize yourself with the app's features by exploring the menu options. Sometimes, features may be hidden under different tabs. 2. C... ⇲

FNBO Direct lacks essential features

Fix: 1. Review the app's features in the settings or help section to ensure you are aware of all available functionalities. 2. If certain featur... ⇲
 
Login issue

Frequent login issues

Fix: 1. Ensure you are using the correct username and password. If unsure, use the 'Forgot Password' feature to reset it. 2. Clear the app cache... ⇲

Difficulties with password reset

Fix: 1. Ensure you are using the correct email address associated with your account when requesting a password reset. 2. Check your spam or junk... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize the app's FAQ or help section for common issues. This can often provide immediate answers without needing to contact support. 2.... ⇲

Slow response to issues

Fix: 1. Document your issues clearly and concisely to provide detailed information when you reach out to support. 2. Use the app's FAQ or help s... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Close ot... ⇲
 
Camera issue

Photo capture for deposits is unreliable

Fix: 1. Ensure you have good lighting when taking photos of checks. Natural light is best, and avoid shadows. 2. Hold the check flat and steady,... ⇲
 
Account issue

Technical difficulties accessing account

Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if that resolves the issue. 2. Clear the app cache by goin... ⇲

Inadequate information on interest rates

Fix: 1. Check the app's help or FAQ section for information on interest rates. 2. Visit the FNBO Direct website on a desktop for more comprehens... ⇲
 
UI issue

Inability to view account details easily

Fix: 1. Navigate through the app's menu to familiarize yourself with where account details are located. 2. If the app layout is confusing, consi... ⇲

Redirects to non-mobile optimized site

Fix: 1. Ensure you are using the latest version of the FNBO Direct app. Check for updates in the App Store. 2. If you are redirected to a non-op... ⇲
 
Freezing issue

FNBO Direct freezes

Fix: 1. Ensure your iPhone is updated to the latest version of iOS. Go to Settings > General > Software Update. 2. Close other apps running in t... ⇲
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 what users are saying
Good experience
82.9%

Bad experience
13.8%

Neutral
3.3%

~ from our NLP analysis of 450 combined software ratings.

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 Private Data FNBO Direct collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics