fix problems on A Design Kit [iphone]

—— Run into issues on A Design Kit? Get help pending when official support gets back to you!

A Design Kit: Collage Maker

Info:

company: A Color Story LLC

: https://acolorstory.com/support-mobile/

: adesignkit.com

Chat with our AI-based A Design Kit Support

🛠️ Common A Design Kit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

A Design Kit crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

navigation is not clean

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Spend some time tapping through the menus to understand where featu... ⇲

Glitches issue

glitches during use

Fix: 1. Restart your iPhone to clear temporary files and refresh the system. 2. Ensure the app is updated to the latest version. Check the App S... ⇲

photo selection glitches

Fix: 1. Restart the app to see if the glitches resolve themselves. 2. Ensure that the app has permission to access your photos. Go to Settings >... ⇲

Payments issue

no way to restore purchases

Fix: 1. Check the app's settings or account section for a 'Restore Purchases' option. This is often found in the settings menu. 2. If there is n... ⇲

Customization issue

cannot save and re-edit designs

Fix: 1. Check if there is a 'Save' or 'Export' option in the app. If available, use it to save your designs to your device. 2. If the app does n... ⇲

resizing text is cumbersome

Fix: 1. Try using pinch-to-zoom gestures to resize text. Place two fingers on the text and move them apart to increase size or pinch them togethe... ⇲

limited font choices without pro version

Fix: 1. Explore the available free fonts in the app and experiment with different styles to find ones that suit your design. 2. Consider using a... ⇲

no option to add photos to current design

Fix: 1. Check if there is an 'Add Photo' or 'Import' option in the app's menu. This may allow you to add new images to your existing design. 2.... ⇲

no option to save projects

Fix: 1. Check if there is an 'Export' or 'Save' option in the app's menu. If available, use it to save your projects to your device. 2. If the a... ⇲

limited options for free users

Fix: 1. Explore all available features within the free version to maximize its use. Experiment with different tools and options to create unique... ⇲

backgrounds cannot be modified

Fix: 1. Check if there are any preset background options available in the app that you can choose from. 2. If the app does not allow background... ⇲

Crashes issue

A Design Kit kicks users out unexpectedly

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unnecess... ⇲

Compatibility issue

no seamless toggling between apps

Fix: 1. Use the app switcher to quickly switch between apps. Double-click the Home button (or swipe up from the bottom on iPhones without a Home... ⇲

no desktop/browser version available

Fix: 1. Use an iOS emulator on your desktop to run the app on your computer. This can allow you to access the app's features on a larger screen.... ⇲

Account issue

inability to access purchased features after reinstall

Fix: 1. Ensure you are logged into the same Apple ID that was used to make the purchases. Go to Settings > [Your Name] > Media & Purchases to che... ⇲

Updates issue

no updates in over a year

Fix: 1. Regularly check the App Store for any updates to the app. Go to the App Store, tap on your profile icon, and scroll down to see if update... ⇲