fix problems on Cross-Stitch [iphone]

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—— Run into issues on Cross-Stitch? Get help pending when official support gets back to you!

Cross-Stitch: Color by Number
Info:
company: 炳甲 梁
: https://www.facebook.com/Eyewind-624292484399077/
: incolor.cc
Chat with our AI-based Cross-Stitch Support
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Bugs issue

Pictures finish too early despite empty stitches

Fix: 1. Check if there are any hidden stitches by zooming in on the picture. Sometimes, small areas can be overlooked. 2. Try closing and reopeni... ⇲

Coloring fills wrong squares

Fix: 1. Ensure you are tapping the correct color tile before filling. Sometimes, a mis-tap can lead to filling the wrong square. 2. Restart the a... ⇲

Bugs prevent color application

Fix: 1. Restart the app to see if this resolves any temporary bugs affecting color application. 2. Check for any app updates in the App Store, as... ⇲
 
Crashes issue

Cross-Stitch crashes when connected to Facebook

Fix: 1. Disconnect the app from Facebook by going to the app settings and finding the option to unlink your account. 2. Restart the app and see i... ⇲
 
UI issue

Cannot pan around picture with one finger

Fix: 1. Check the app settings to see if there is an option to enable one-finger panning. 2. If not, try using two fingers to pan around the pict... ⇲

Small tile sizes make it hard to see

Fix: 1. Try zooming in on the picture to make the tiles larger and easier to see. 2. Adjust your device's display settings to increase text size... ⇲

Inability to delete multiple completed pictures

Fix: 1. Check if there is a bulk delete option in the app settings or picture gallery. 2. If not, you may need to delete them one by one, but kee... ⇲
 
Syncing issue

Progress not saved after exiting

Fix: 1. Ensure that you are connected to the internet when playing, as some apps require a connection to save progress. 2. Check the app settings... ⇲
 
Glitches issue

Glitches cause loss of work

Fix: 1. Regularly save your progress if the app has a manual save option. 2. Restart the app frequently to refresh its performance and reduce the... ⇲
 
Battery issue

Cross-Stitch overheats and drains battery

Fix: 1. Close other apps running in the background to free up resources. 2. Lower the screen brightness while using the app to reduce battery dra... ⇲
 
Ads issue

Random ads interrupt gameplay

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. 2. If not, try to play during times when you can... ⇲

Daily rewards require watching ads for minimal coins

Fix: 1. If you find the ads bothersome, consider playing at a time when you can tolerate them, or focus on other gameplay aspects that do not req... ⇲
 
Payments issue

Difficulty in restoring purchases

Fix: 1. Ensure you are logged into the correct Apple ID that was used for the purchases. Go to Settings > [Your Name] > Media & Purchases to chec... ⇲
 
Updates issue

Old packs available for purchase

Fix: 1. If you are not interested in the old packs, simply ignore them and focus on the new content. 2. Check the app regularly for updates, as n... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.9%

Bad experience
4.9%

Neutral
3.2%

~ from our NLP analysis of 15,148 combined software ratings.

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Cross Stitch: Pixel Art

 Private Data Cross-Stitch collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Cross Stitch subscribe: $9.99 Cross Stitch Monthly subscribe
  2. coins level1: $4.99 coins level1
  3. gift: $4.99 gift discount
  4. coins level2: $9.99 coins level2
  5. NO ADS: $0.99 Permanently delete ads
  6. Cross Stitch subscribe: $59.99 Cross Stitch Yearly Subscribe
  7. coins level 3: $19.99 coins level 3
  8. coins level 4: $39.99 coins level 4