fix problems on IOTLiving [iphone]

—— Run into issues on IOTLiving? Get help pending when official support gets back to you!

IOTLiving

Info:

company: 火明刘

: http://www.lizvie.com/faq/en/faq.html

: cn.made-in-china.com

Chat with our AI-based IOTLiving Support

🛠️ Common IOTLiving Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

IOTLiving loses connection to cameras

Fix: 1. Ensure that your Wi-Fi network is stable and has a strong signal. Move closer to the router if necessary. 2. Restart the app by closing i... ⇲

Audio issues during live and playback

Fix: 1. Check the volume settings on your device and ensure that the app is not muted. 2. Restart the app and check if the audio issue persists.... ⇲

Network issue

Cannot view cameras on cellular data

Fix: 1. Go to your device's settings, select the app, and ensure that cellular data is enabled for the app. 2. Check your cellular data plan to e... ⇲

IOTLiving frequently disconnects from device

Fix: 1. Ensure that both your device and the app are updated to the latest versions. 2. Restart your device and the app to refresh the connection... ⇲

UI issue

Files cannot be selected in bulk for transfer

Fix: 1. Check if the app has a 'Select All' option or a multi-select feature that allows you to choose multiple files at once. 2. If not, conside... ⇲

Search issue

Search results for files are scrambled

Fix: 1. Try clearing the app's cache or data from your device settings, which can help reset the search functionality. 2. Ensure that you are usi... ⇲

Video issue

Videos not saving to device

Fix: 1. Check the app's settings to ensure that the save location is correctly set and that you have sufficient storage space on your device. 2.... ⇲

Crashes issue

IOTLiving crashes frequently

Fix: 1. Ensure that your device's operating system is up to date, as updates can fix bugs that cause crashes. 2. Clear the app's cache and data f... ⇲

Settings issue

Incorrect time zone settings

Fix: 1. Go to your device's settings and ensure that the time zone is set correctly. 2. Check the app's settings to see if there is an option to... ⇲

Updates issue

Recent updates broke functionality

Fix: 1. Check if there is a way to revert to a previous version of the app through your device's app store. 2. Clear the app's cache and data to... ⇲

Audio issue

No sound option available

Fix: 1. Check the app's settings to see if there is a sound option that needs to be enabled. 2. Ensure that your device's volume is turned up and... ⇲

Camera issue

Infrared functionality is ineffective

Fix: 1. Ensure that the infrared feature is enabled in the app settings. 2. Check if there are any obstructions between the infrared source and t... ⇲

Security issue

Security concerns with hack attempts

Fix: 1. Ensure that you are using a strong, unique password for your account and change it regularly. 2. Enable two-factor authentication if the... ⇲

Compatibility issue

Limited Wi-Fi support

Fix: 1. Check the app's documentation to see which Wi-Fi standards are supported and ensure your router is compatible. 2. If possible, upgrade yo... ⇲