fix problems on Beam Gaming Head & Eye Tracker [iphone]

—— Run into issues on Beam Gaming Head & Eye Tracker? Get help pending when official support gets back to you!

Beam Gaming Head & Eye Tracker

Info:

company: Eyeware Tech SA

: https://beam.eyeware.tech/tech-support

: beam.eyeware.tech

Chat with our AI-based Beam Gaming Head & Eye Tracker Support

🛠️ Common Beam Gaming Head & Eye Tracker Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn't work well with glasses

Fix: If you wear glasses, try adjusting the position of your phone to ensure the camera has a clear view of your eyes. You can also experiment wi... ⇲

Adds a system-wide watermark

Fix: To remove the watermark, you will need to subscribe to the premium version of the app. Check the app settings for subscription options and f... ⇲

Payments issue

Subscription required to remove watermark

Fix: Review the subscription options within the app to determine if there are any promotional offers or trial periods available. Sometimes, apps... ⇲

UI issue

Eye tracking calibration issues

Fix: Ensure that you are in a well-lit environment and that the camera has a clear view of your eyes. Follow the calibration instructions careful... ⇲

Network issue

USB connection problems

Fix: Check the USB cable and ports for any damage or debris. Try using a different USB cable or port to see if that resolves the connection issue... ⇲

Inability to connect phone to PC

Fix: Ensure that both your phone and PC are on the same Wi-Fi network if you are trying to connect wirelessly. Check the app settings for any con... ⇲

Connection issues between phone and PC

Fix: Ensure that both devices are connected to the same Wi-Fi network if using a wireless connection. Restart both devices and try reconnecting t... ⇲

Camera issue

Cannot use own webcam

Fix: The app may be designed to work specifically with the iPhone camera. If you want to use a webcam, check if there are any settings in the app... ⇲

Rear camera not usable

Fix: The app may be designed to use the front camera for eye tracking. Check the app settings to see if there is an option to switch camera modes... ⇲

Crashes issue

Beam Gaming Head & Eye Tracker fails to open after initial run

Fix: Try restarting your device to clear any temporary issues that may be preventing the app from opening. After restarting, attempt to open the... ⇲

Bugs issue

Premium features not working

Fix: Ensure that you are logged into the app with the account that has the premium subscription. Sometimes, logging out and back in can refresh y... ⇲

Eye tracking not smooth on iPhone

Fix: Make sure that your iPhone is running the latest version of iOS. Updates can improve performance and compatibility with apps. Check for upda... ⇲

Compatibility issue

No eye tracking services on iOS

Fix: Check for any updates to the app in the App Store. Developers often release updates that improve functionality and compatibility with iOS. M... ⇲

Support for only one monitor

Fix: If you need to use multiple monitors, consider using a virtual desktop software that allows you to extend your display across multiple scree... ⇲

Privacy issue

User privacy concerns

Fix: Review the app's privacy policy to understand how your data is being used and stored. Make sure to adjust any privacy settings within the ap... ⇲