fix problems on Charleys Rewards [iphone]

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—— Run into issues on Charleys Rewards? Get help pending when official support gets back to you!

Charleys Rewards
Info:
company: Charleys Philly Steaks
: https://www.charleys.com/rewards
: charleys.com
Chat with our AI-based Charleys Rewards Support
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Customization issue

Cannot edit saved favorites

Fix: 1. Remove and Re-add Favorites: If you cannot edit a favorite, try removing it from your favorites list and then re-adding it. Go to your fa... ⇲

No option to change order after placement

Fix: 1. Review Order Confirmation: Always double-check your order before finalizing it to avoid issues. 2. Contact the Restaurant: If you need t... ⇲
 
Bugs issue

Coupons and rewards do not work

Fix: 1. Verify Expiration Dates: Check the expiration dates on your coupons and rewards to ensure they are still valid. 2. Ensure Correct Applic... ⇲

Incorrect orders received

Fix: 1. Double-Check Your Order: Before finalizing your order, review all items in your cart to ensure accuracy. 2. Report Issues: If you receiv... ⇲
 
Freezing issue

Charleys Rewards locks up

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the Char... ⇲
 
Search issue

Location search is inaccurate

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled for the Charleys Rewards... ⇲
 
Payments issue

No option for Apple Pay

Fix: 1. Check Payment Options: Go to the app's settings or payment section to see if Apple Pay is listed as an option. If not, you may need to us... ⇲

Requires re-entering payment information every time

Fix: 1. Save Payment Information: Ensure that you are saving your payment information correctly in the app. Go to the payment settings and look f... ⇲
 
Crashes issue

Charleys Rewards crashes during order placement

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Charleys Rewards. Tap 'Offload App' to clear the cache. Reinstall the app af... ⇲
 
Support issue

No customer support access

Fix: 1. Check the App for Help Section: Look for a help or FAQ section within the app that may provide answers to common questions. 2. Use Socia... ⇲
 
Login issue

Cannot log back in after update

Fix: 1. Reset Password: If you cannot log in, try resetting your password. Look for a 'Forgot Password?' link on the login screen and follow the... ⇲
 
Notifications issue

No notification for incorrect location orders

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Charleys Rewards and ensure that notifications are enabled. 2. Manually Ve... ⇲
 
Slow issue

Long wait times for order pickup

Fix: 1. Order Ahead: If the app allows, place your order ahead of time to minimize wait times. 2. Check Peak Hours: Try to avoid ordering during... ⇲
 
Account issue

Poor user experience with account management

Fix: 1. Familiarize Yourself with Account Settings: Spend some time exploring the account management section of the app to understand how to mana... ⇲
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 what users are saying
Good experience
96.1%

Neutral
2.0%

Bad experience
1.9%

~ from our NLP analysis of 60,966 combined software ratings.

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 Private Data Charleys Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers