—— Run into issues on Balsam ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you are experiencing poor customer service response, try reaching out through multiple channels. Use email, social media, and any availab... ⇲
Fix: Track your order using the tracking number provided at the time of purchase. This can give you real-time updates on the status of your deliv... ⇲
Fix: Take clear photos of the damaged product as evidence. Then, check the app or website for a return or exchange policy. Follow the outlined st... ⇲
Fix: Familiarize yourself with the consumer rights in your region. If you feel your rights are being violated, document your experience and refer... ⇲
Fix: Check your spam or junk email folder for any communication from the company. Sometimes, important emails can be filtered incorrectly. If you... ⇲