fix problems on FITINDEX [iphone]

​

—— Run into issues on FITINDEX? Get help pending when official support gets back to you!

FITINDEX
Info:
company: PANATRADE LLC
: http://www.fitindex-smart.com
: www.fitindex-smart.com
Chat with our AI-based FITINDEX Support
   Hello! How can I assist you?  

characters left:
 
Network issue
Bluetooth connectivity issues

Fix: To resolve Bluetooth connectivity issues, users should first ensure that Bluetooth is enabled on their iPhone. They can do this by going to... ⇲
 
Customization issue
Limited customization options for metrics

Fix: Users can work around limited customization by manually tracking additional metrics in a separate app or a spreadsheet. This allows for more... ⇲
No dark mode support

Fix: As a workaround, users can enable 'Smart Invert' in the Accessibility settings. Go to Settings > Accessibility > Display & Text Size and tog... ⇲
Lack of individualization in recommended weight range

Fix: Users can manually set their own target weight range based on personal health goals and consult with a healthcare professional for personali... ⇲
FITINDEX does not support personal notes

Fix: Users can maintain a separate journal or use a note-taking app to record personal notes related to their health and fitness journey, which c... ⇲
No quick selection for comparing data over years

Fix: Users can manually track their data in a spreadsheet or a note-taking app, allowing for easy comparison over the years. This can be done by... ⇲
Font size cannot be adjusted

Fix: Users can try adjusting the overall text size on their iPhone by going to Settings > Display & Brightness > Text Size. This may affect the f... ⇲
 
UI issue
Difficult to read text and poor contrast

Fix: Users can try adjusting their device's display settings for better visibility. Go to Settings > Display & Brightness and adjust the brightne... ⇲
Calendar navigation is not intuitive

Fix: Users can familiarize themselves with the calendar navigation by exploring the app's settings or help section, which may provide tips on how... ⇲
Comparison button in Circumference trends disappeared

Fix: Users should check for any updates to the app, as this feature may have been temporarily removed or relocated in a new version. Updating the... ⇲
FITINDEX lacks landscape mode for chart viewing

Fix: As a workaround, users can rotate their device to see if the app automatically adjusts to landscape mode. If it does not, they can take scre... ⇲
 
Privacy issue
Absence of certain data for users under 18

Fix: For users under 18, it is advisable to consult with a healthcare professional for personalized health metrics and recommendations, as the ap... ⇲
 
Registration issue
Server errors during account registration

Fix: Users experiencing server errors should check their internet connection to ensure it is stable. Switching from Wi-Fi to mobile data or vice... ⇲
 
Bugs issue
Body fat percentage readings may not be accurate

Fix: Users should ensure they are following the manufacturer's instructions for measuring body fat percentage, such as using the scale at the sam... ⇲
 
Notifications issue
FITINDEX prompts for weight gain confirmation can be alarming

Fix: Users can adjust their expectations and goals within the app to avoid receiving alarming prompts. Setting realistic and gradual weight goals... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
55.5%

Bad experience
31.2%

Neutral
13.3%

~ from our NLP analysis of 753 combined software ratings.

 Switch to these Alternatives:
MeThreeSixty: 3D Body Scanner
Baritastic - Bariatric Tracker
MacrosFirst - Macro Tracker
1st Phorm
OPTAVIA
75 Hard
EatWise - Meal Reminder
Burn Boot Camp
Paceline: Rewards for Exercise
WayBetter: Weight Loss Games

 Private Data FITINDEX collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Diagnostics